NEPViewer

Name: NEPViewer
Rating: 2.7 (3 reviews)
Author: Northern Electric & Power Inc

NEPViewer

Free · Designed for iPad

3 Ratings
Ages

4+
Years
Category

Utilities
Developer

Northern Electric & Power Inc
Language

EN
+ 9 More
Size

61
MB

NEPViewer provides real-time monitoring for BDM micro inverter systems from Northern Electric & Power Inc. (NEP) - End user can easily check on system output and energy harvest - Installer can check a list of systems installed and performance A username and password from https://www.nepviewer.com is required. User of this APP needs to register on the NEPViewer website first. NEPViewer supports multiple languages including English, Spanish, German, French, Portuguese, Polish, Japanese and Chinese.

Ratings & Reviews

2.7

out of 5

3 Ratings

App Refresh and Login Issues
01/24/2023

Fro$ty Tips
The app does not refresh readily. To view real-time data you have to quit which logs the user out. Credentials must then be re-entered to access the app. Overall layout is pretty intuitive and user-friendly, but accessibility could be improved.
App Refresh and Login Issues
01/24/2023

Fro$ty Tips

The app does not refresh readily. To view real-time data you have to quit which logs the user out. Credentials must then be re-entered to access the app. Overall layout is pretty intuitive and user-friendly, but accessibility could be improved.
Old version was better
Jan 8

Love tomatoes and Basil
I used to be able to see the amount of power each panel was producing, now I can’t find anywhere on the app that shows that. I had a panel malfunction and wasn’t producing any power. I was able to catch it because of the ability to monitor each panel in the old app. Now I guess I just have to hope that nothing goes wrong? Please address this.

Developer Response
Panel view is enabled by your installer in registration. If your site has been enabled with this function, please contact NEP Support at support@northernep.com
Old version was better
Jan 8

Love tomatoes and Basil

I used to be able to see the amount of power each panel was producing, now I can’t find anywhere on the app that shows that. I had a panel malfunction and wasn’t producing any power. I was able to catch it because of the ability to monitor each panel in the old app. Now I guess I just have to hope that nothing goes wrong? Please address this.
Developer Response Jan 14
Panel view is enabled by your installer in registration. If your site has been enabled with this function, please contact NEP Support at support@northernep.com
Useless
08/22/2024

Black _1
I was excited to use the NEP viewer app, so that I could see our solar production, but it has been nothing but a disappointment.The app is supposed to monitor my solar system’s performance, but the data is either delayed or completely inaccurate.Customer support is practically non-existent. I’ve sent multiple requests for help.

Developer Response
Thank you for your feedback. Please send your specific concerns and qustions to support@northernep.com We will provide an answer as soon as possible.
Useless
08/22/2024

Black _1

I was excited to use the NEP viewer app, so that I could see our solar production, but it has been nothing but a disappointment.The app is supposed to monitor my solar system’s performance, but the data is either delayed or completely inaccurate.Customer support is practically non-existent. I’ve sent multiple requests for help.
Developer Response 08/27/2024
Thank you for your feedback. Please send your specific concerns and qustions to support@northernep.com We will provide an answer as soon as possible.
May 2024 and Still an almost worthless app!!
05/14/2024

Quadbob1st
It's been over 5 months since your Team destroyed your app! Your version 3 was a perfectly fine app! Now you're on Version 5.* and its still garbage! I don't even use it, getting more useful information on YOUR system from my local electric company!!
May 2024 and Still an almost worthless app!!
05/14/2024

Quadbob1st

It's been over 5 months since your Team destroyed your app! Your version 3 was a perfectly fine app! Now you're on Version 5.* and its still garbage! I don't even use it, getting more useful information on YOUR system from my local electric company!!