Download the redesigned, all-new mobile app through a partnership with Adept Mobile. The new app was created to both deliver dynamic team content to followers around the world and to enhance the game-day experience for fans at TIAA Bank Field.
This update contains critical mobile ticketing updates.
Ratings and Reviews
On the new iPhone “X”, the back button <
On the top left of screen doesn’t work when trying to go back from reading a news article or trying to go back from watching a video or reading O/Zone etc.... please fix this issue. As of now I have to close app out and re boot every time I want to switch from anything in app. Very frustrating. Other than that I love it, great for keeping up with team news since I had to move away from Jax.
Developer Response ,
Thank you for your comments and concerns, we strive for 100% satisfaction to our users. The team is currently working on all resizing of iPhone X screen arrangements. Visiting the issues that you explained are fixed when using the back button on all pages in Version 1.1.7. I hope you will give Paranoid Fan another rating. We appreciate your feedback! Take care.
Piece of Crap
This app by far is THE worse app I’ve had to deal with. For starters, I had tickets transferred to me, but for whatever reason when I tried to accept and log in, it instantly made me change the password before I could do anything and an error sign can up. I tried to live chat, BUT I couldn’t because I didn’t have an order details. What’s even worse, the 800 number doesn’t even work! (I called atleast 10x all day) It tried to connect the Jags app to my Ticketmaster app, and it went to HELL from there. When I finally got a working number, you already know they were closed for the day at 5 pm, WoW! So needless to say I probably won’t even be able to make it to the game Jags game tomorrow. TOTALLY DISGUSTING WITH THIS APP!
Lot of problems
1. Videos/Ads take much longer to load then the old app did. Still have the old one installed so I’ve tested them side by side for comparison
2. Text font too small to read on news articles
3. Can not swipe back to news; must scroll all the way back up to the top to click the back arrow
4. Video UI causes music/podcasts to stop playing in the background every time I open the app(extremely frustrating)
This app has a slick look but feels like there was little to no beta testing before rollout, these are all very simple QOL changes that should have been handled before release. If fixed I will change my review/rating.
Developer Response ,
We are truly sorry that you had a less than favorable experience with our app. Since your last visit the team has taken initiative to work on the issues explained in your review. The jaguar’s fans are our top priority and hope to make your experience seamless and engaging. I hope you will give Paranoid Fan another chance. We appreciate your feedback!
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With Family Sharing set up, up to six family members can use this app.