Ombea
Business
Only for iPhone
Free · Designed for iPhone
iPhone
Ombea: Elevate Every Customer Interaction
Ombea is the essential tool for businesses committed to building a culture of exceptional customer experience from the ground up. With Ombea, each interaction – whether it’s a warm greeting or prompt assistance – contributes to greater customer satisfaction. Our app empowers your entire team, from CEOs to frontline staff, to engage with real-time customer feedback and leverage insights for continuous improvement.
Key Features:
Full Customer Journey Tracking
Gain a holistic view of the customer experience through consolidated KPIs that track every step of the journey. Spot trends and performance metrics that matter most, all in one place.
Intelligent Comparison and Insights
Our smart algorithms help you instantly compare performance across locations, websites, hours, and more. From tracking agent productivity to seeing what’s working best on specific days, Ombea makes finding actionable insights quick and easy.
Real-Time Notifications and Task Management
Stay on top of important tasks and issues with timely push notifications. Get alerts for urgent matters or opportunities to celebrate achievements, and seamlessly collaborate with your team. Assign tasks, leave personal notes, and keep everyone aligned.
Gamification to Boost Engagement
Drive motivation and accountability with gamified features like leaderboards and rewards. Recognize top performers and celebrate improvements, ensuring your team stays engaged and customer-focused.
With Ombea, every team member can see the direct impact of their efforts, fueling a company-wide culture of customer satisfaction and continuous improvement.
Ratings & Reviews
This app hasn’t received enough ratings or reviews to display an overview.
Minor bug fixes and improvements
The developer, Ombea, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- OMBEA AB
- Size
- 22.8 MB
- Category
- Business
- Compatibility
Requires iOS 13.0 or later.
- iPhone
Requires iOS 13.0 or later. - iPod touch
Requires iOS 13.0 or later. - Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- Languages
- English
- Age Rating
18+
- 18+
- Copyright
- © Ombea AB