Plastiq 4+

Love this product! Pay with confidence. ❤️

Powers up my cash flow so that I can pay for more things with my credit card, and now with the app I can keep track of that on the go, which is a massive plus. Getting rewards and net terms now on things I never used to get that with is amazing.

Developer Response ,

We love to see it! Thank you so much for your review and hope that our app can continue helping you keep track of your cash flow on the go.

Customer Service Needs Improving

Was trying to pay a daycare bill, which was rejected because they deemed it a “peer-to-peer” payment. The message indicated I could upload an invoice as proof that it was for a legitimate bill, which I’ve done multiple times. I have received no response whatsoever via email. You cannot reach them by phone. They have a live chat option, but it’s extremely unhelpful and all they can tell you is to email account services, which, like I said, I’ve done multiple times over the course of a week. Not being able to talk with anyone or have meaningful communication is extremely frustrating and has now put me in an unnecessary time crunch.

Developer Response ,

We appreciate your feedback and apologize for the frustration this situation caused. Your feedback has been shared internally and we will work on making sure all communication channels are reachable. If you need any additional assistance at this time, please let us know.

Stole $4000 from me

I will never again use Plastiq or a vendor that uses them.

I used Plastiq to pay a vendor $4000. The transaction fee was an additional $116. WEEKS after I initiated the transaction on Plastiq, the vendor still had not received the payment. Plastiq customer support now claims they can’t find my transaction - despite it showing up on my dashboard (I have screen shots and a transaction number from their platform). The money was withdrawn from my account. I am now working with my bank to recoup the money. I now believe Plastiq is a scam.