Connect the field to the office with simPRO Mobile and enhance the efficiency of your team.
Achieve end-to-end operations management with simPRO, a complete job management software solution for your business.
The simPRO Mobile app gives field staff the ability to do more on the job. Update job details, access site and asset history, view timesheets and present quotes with ease.
FIELD SERVICE FEATURES:
Enhance your field processes with simPRO Mobile, an end-to-end field app. Streamline field service workflows, manage customer assets, increase first-time fixed rates and enhance the customer experience.
* Live scheduling updates
* Record travel time and time spent on-site
* Access scheduled and assigned, as well as search for any pending or progress jobs.
* See who else is scheduled to be on-site for the job
* Status changes, such as a completed job card, will trigger workflow processes for office staff
* Offline functionality
* Invoice and accept payments in the field, with different options including cash or credit card payments (Square Payments integration available depending on location)
* Click-to-call site and job details
* Pre and post-audits for enhanced safety
* Pause work to stop the clock at any time
* Comprehensive asset management
* Inventory management
* Add notes, photos and other attachments with immediate sync to office
* Capture staff and customer signatures and email a signed job card directly to any contact
* High accuracy GPS navigation
Build a workforce of time-savvy staff. Easily track costs throughout project and service work, and provide scheduling information to field staff to maximise productivity.
* Clock on and off daily
* Create new time blocks for quotes, jobs and activities
* Use pre-defined travel schedule rates (eg after hours or long distance) to categorise travel time
* Add or edit billable and non-billable work hours in real-time or retrospectively
* Update records in real-time or retrospectively for billable and non-billable work
* Easily spread time between multiple cost centres based on hours or percentage of working time
* Access site, customer and schedule notes along with other key details such as activities, job descriptions and cost centre information
* Copy time blocks for employees, contractors and plant equipment
* View multiple weeks including past, current and upcoming scheduled time.
* Compare work scheduled and completed to identify and rectify unaccounted blocks of time or conflicts
CUSTOMER QUOTE AND SALES FEATURES
Upsell and close more sales in the field with simPRO Mobile.
* Add images, videos and manuals to create visually appealing quotes on the fly
* Offer multiple quote options such as basic, intermediate and premium
* Incorporate memberships and other services with standard pricing and savings displayed
* Apply add-on pricing for discounted rates such as for multiple or same-day services
* Email quotes and invoices to the customer
We’ve fixed an issue preventing negative numbers to be entered into Asset Test Readings, and fixed another issue causing Job Descriptions to sometimes not load correctly.
Ratings and Reviews
simPRO is the BEST!
So simPRO just released this app and it is such an upgrade to their service Connect app. There are so many capabilities and functionally with this app which brings all their apps into only one! For the service workflow you are able to create quote, Po's, bill in the field, track your schedule for the day and pull items from your truck and update your inventory. In terms of projects you can track all your time and activities associated with each stage and cost center of the project. I would highly recommend this app. It has saved me and my team so much time/money. INCREDIBLE!
Step in the right direction
11/23/2021 Stability has improved, the issues described below have been fixed. Thank you! Please allow creating and assigning task from the mobile app.
10/12/20 I would think by now this problem would have been fixed. Again.. all work lost when switching app or putting the phone in the pocket and returning after a few moments back to the app. 8/26/20 unfortunately white screen issue still persists, when phone is put away and app reopened, screen goes blank and all assets, parts, notes, is lost. 3/3/20 Unfortunately I lost half day of work, parts and asset notes all gone. Had to go back to check another job and when I returned back to the job I have in progress everything was gone 🤷♂️also on the slow side searching throughout the assets. 3/4/20 We’ve deleted the app and reinstalled. Same problem happened, started a job, added parts, some asset notes, put phone in the pocket for a moment, when the app is opened again we got a white screen and right after all the asset notes and parts are gone.
Data Linked to You
The following data may be collected and linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Simpro Software Pty Ltd
- 42.1 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, Catalan, French, German, Italian, Polish, Portuguese, Simplified Chinese, Spanish
- Age Rating
- © 2018 - 2021 simPRO Software Pty Ltd