I’ve actively used this wallet for more than 6 months( sending, receiving, selling various cryptos). But stopped eventually due to lack of qualified support with appropriate solutions with reasonable time frame. As well the presented exchange partners are far from perfect in terms of exchange prices. The whole idea of the wallet and buy/sell option looks very promising. But the realization is not that perfect. Like, you can add more wallets trough a seed phrase but I could never see any balances in the added wallets and you can’t delete them as well. For sure tge team is working on the product adding new features and interface. But still it is hardly a product for the person who wants more control and options with the crypto he/she uses on the daily basis and interact with a wallet. A good product for me is the one that I never need a reason to turn to support service. This time I had a lot of talks with support and was not always satisfied with a solutions they give. A good thing Trustee Wallet is pretty simple and mostly understandable in terms if usage. So you can find most features yourself even if the support never mentions about the features that can solve your problem. For sure, I will give it a look in future but for now using trustee wallet makes not much reason for me personally. I use better, cheaper and faster wallets.
Hi, thanks for the detailed review.Our application is really designed for beginners who have entered the world of cryptocurrencies. Therefore, we provide them a very easy way to buy/sell and exchange cryptocurrencies. We also provide a choice of an exchange provider so that the user himself can determine the most profitable exchange for him. We would be grateful if you could indicate the reason for contacting our support service and what we could not help you with. We hope that we will be able to resolve all the issues that have arisen and continue our cooperation.