Instead of using this ratings column… Is there a way to communicate with you for questions we might have about the game features or about problems users are experiencing?For example: what period of time is is covered in the offer of $6.99 fee for removing ads? Daily, weekly, monthly, annually, or forever?Another example is: why has the Hypercharge feature never activated for me even though I’ve met the criteria many times? As others have reported here, the game seizes up too, too frequently. Period.Also mentioned by other users here, precise placement of the “node” is a substantial hindrance to progress within each level.Users report, as well, a concern that ad time is greater than gameplay time. I have, myself, measured this statistic a few times and found this to be true.***** 5-star rating — I LOVE this game! You’ve put together a great combination of features. I’ve been playing a few of your other games and like them very much, too. So, you have the skills and talent to make this one an enjoyable, smooth, and rewarding user-friendly experience. How long can I play this game as-is? I don’t know. How long would it take you to alleviate the issues?Will you respond, and if so, how and where will I find it?Thank you for your time.

I installed this app because it advertised “no ads” and I was satisfied for maybe 10 or 20 levels, but after some time ads showed up and stayed, and it is very disappointing and sometimes unfair. The app glitches often, as during game play I will try to quickly place a piece in another spot that I know for sure is not over stretching, but then the rope snaps back quickly, and I have to place it again slowly, and this wastes time and makes it even more unfair for playing with a timer. I have also experienced instances where I go to click on a piece, and it does a weird lightening thing and I have to click it several times slowly, and this also wastes a lot of time. lastly, I was at first place and with lots of points, and then the next morning the app wouldn’t open at all, it kept sitting at “loading”, and no matter what I did (reopen the app, restart my device, turn internet off and on, and all of these several times) the app would still open and be stuck at loading. I had to uninstall and reinstall the app, and then it worked except I had lost my first place status and all my points. Please consider these items, especially the timer, as this was extremely disappointing. the timer gives me lots of anxiety and eventually the timer will be too unfair and I will have to just delete the app and move on (as I have done with the last untangle app I played) thanks.

I do enjoy the concept of this game, but a couple things: this game was advertised to me while playing another game and specifically said “no time limit=relaxing game.” Well, there are definitely time limits on many of the levels. Most of which I should be able to beat within the timeframe, however, when moving the ropes it will often times just not take. Like I will be trying to move the rope to an empty spot and it just won’t move- it keeps snapping back to the original position. This can happen several times in a row, making me lose time trying to get it to work. Not only that there have been multiple times where I have beat the level at the last second but the game doesn’t recognize it, so I will be forced to watch an ad to get an extra 30 seconds, only to be sent back to the game with no extra time because it all of a sudden recognizes that I actually won and didn’t need the extra time. This all feels very calculated to make me watch more ads than are necessary to participateUpdate: And now the game won’t even open! It’s currently stuck on the loading screen.

I spent so many hours and days playing to get myself to the #1 spot to win a bunch of coins and low and behold I get to around level 415 and suddenly the time they allow shortens down to 25 seconds per level so there is no possible way you can beat it in the time allotted!! You then have to keep buying coins to beat the levels so I was thinking it was just a couple odd or occasional super hard levels I had to get thru and normal times would resume well it’s not , it was every level … I kept buying coins and the levels got harder and harder which is fine but then your time allotment gets so low it’s humanly impossible to beat it. Not to mention that a lot of times you move the rope and it doesn’t stay where you move it so you lose a lot of levels because their game is not accurate . When I move a rope it should stay where I put it not sling shot across the screen and tangle even worse then it was, it is an intentional time waster. I literally could only get about 4-5 ropes out of 30 untied and I would be out of time . I was using 4.99 worth of coins every level or 2 so all those hours and purchased coins are wasted. I’m done .. deleting this game! This is a scam