Screenshots

Description

Velo by East West Bank® is a brand new way to access premium U.S. banking products and services offered by East West Bank. From managing your bank accounts to transferring funds, Velo¹ lets you manage your banking needs on the go - in English or Chinese.


Reach further with Velo


Features:
• Apply for a US bank account from the comfort of your own home
• Deposit checks using your phone’s camera²
• Intuitively check your account balances and monitor your transaction activities³
• Send and receive money from other US or international financial institutions.
• Apply for a Velo CD to earn a higher rate of return on your account
• Easily request your Visa debit card and use it in more than 200 countries
• Sign in quickly and securely with Touch ID® or Face ID®⁴
• Chat with service representatives who speak both English and Mandarin Chinese
• Stay up-to-date with informative and thought-provoking news and articles covering the global economy, foreign exchange, education, investment and lifestyle.


Disclosure:
1. East West Bank does not charge for Mobile Banking. However, your mobile service provider may charge for sending and receiving text messages on your phone. Check with your service provider for details on specific fees and data charges that may apply.
2. Deposits are subject to verifications and may not be available for immediate withdrawal.
3. The available balance in your account that is available right now for withdrawal or to make purchases. Your available balance does not include funds that are currently on hold and may change throughout the day as you make additional transactions or as previously authorized transactions are posted to your account.
4. Face ID®, iPhone® and Touch ID® are registered trademarks of Apple, Inc.


East West Bank
Member FDIC. Equal Housing Lender.


©2020 East West Bank. All Rights Reserved.

What’s New

Version 2.11.0

* Use a Taiwan National ID Card to apply for an account via our Mobile App
* Customers with U.S. social security numbers can now add a joint owner to their digital checking account using our Mobile App
* Improved transaction history layout
* View & export select deposited check images and deposit slips
* Minor bug fixes and enhancements

Ratings and Reviews

4.4 out of 5
66 Ratings

66 Ratings

ksumida1 ,

Great mobile banking app!

Great clean design with very useful products and features. Ease of use of transfer money features and can do all necessarily banking activities digitally. Fast in app customer servicing as well without needing to call customer service.

Jester978 ,

Very fast accurate

Was able to move money internationally with no issues. Very smooth UI !

Lz210 ,

Worse bank service

The app is okay, BUT the bank service is a nightmare. They closed my student account for no reason. And the customer service (I believe Dany is a bot) is a joke. They don’t care about free/student account customer at all. In the meaning time they accuse the real student account violate anti money laundry law with $50 amount lol serious? But they let the real criminals having party on it lol. Stay away with their bank service if you are rich enough.

Developer Response ,

Thank you for your review. We're sorry for your negative experience. We are working hard to improve our app and service. Thanks again for your feedback.

App Privacy

The developer, East West Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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