Ultra Mobile 4+

Manage your mobile account

UVNV, Inc.

    • 4.7 • 5.4K Ratings
    • Free

iPhone Screenshots

Description

Ultra Mobile has everything you need in wireless at amazing prices. With a variety of single and multi-month plans, all on the largest nationwide 5G network, we help you stay connected with the best talk, text and data plans available.


Ultra Mobile gives you the best value in wireless with:


• Unlimited Nationwide Talk, Global Text & High-Speed Data on the Largest Nationwide 5G Network
• Nationwide Coverage
• Free Mobile Hotspot
• No Annual Contract
• Free Unlimited Talk to 80+ International Destinations
• The Best INTL Rates Worldwide
• New plans with up to twice the data for the same price!

Select the latest plans, manage your account, track account balances, activate a replacement SIM and more. Download the Ultra Mobile app today!

Supported Accounts: Ultra, Flex, PayGo
Unsupported Accounts: Tourist

What’s New

Version 1.2.40

Bug fixes and performance improvements

Ratings and Reviews

4.7 out of 5
5.4K Ratings

5.4K Ratings

CincoCortez ,

Glad I switched, even better deals in the app

I switched 3 lines from AT&T to ultra about 3 weeks ago. Overall. I can’t see any difference in coverage, data speed or call quality. I do have more data to hotspot which has been great. If you are bringing your number, that was easier to do in store but I did my daughters myself and it was ok but just remember to be sure att has let your number go before you put in the sim.

I would switch at a store but then use the app because there are discounts if you buy multiple months or put in a credit card, makes an already great price better!

I like how easy the app is to track my data use and my international calls. I can probably downgrade from the unlimited plan for two of our lines and save even more- already saving over $300/year with my current setup.

Developer Response ,

Thank you so much for taking the time to leave us five stars, Cinco. We're so glad you're enjoying your Ultra service.

Jai formerly ,

Horrendous customer service, lack of communication

I live outside of the US and come back a few times a year for a few weeks at a time. I purchased a prepaid SIM card with a 1 month plan from ultra mobile over the summer and it was easy to activate in the app. The service wasn’t the greatest, but it got the job done for the time I was here.

Then I returned a few days ago and put the ultra mobile sim back in and went into the app to purchase another 1 month plan. I was told my account was suspended and I could not make changes in the app due a system upgrade. I used the chat bot to talk to one person and the connection was dropped after a few minutes. I chatted with another person today who told me ultramobile SIM cards automatically get deactivated after 60 days of inactivity and cannot be reactivated. I still have the original packaging of the SIM card I purchased over the summer, and nowhere on that does it mention any deactivation after X amount of time. I told them I will get a new SIM card & 1 month plan from AT&T instead, which I did, and am happy with their plan instead.

Developer Response ,

Hi there, we really appreciate the feedback. Sorry to hear we weren't a great fit. Please feel free to give us a call at (800)-683-7392 or chat with us online at https://www.mintmobile.com/chat/?chatbot-open if you need any further assistance so we can help you out.

rchen44 ,

Intuitive app

Gives me complete control from updating my SIM card to changing my rate plan and how long I want to stay (preferably longer so I can enjoy a lower monthly average cost)… though I didn’t try to change/pay for the full year, then drop to shorter terms to see if funds go in to my wallet, would the developer answer that?

I was thrown off when I went to edit my plan: it only allowed me to add features, whereas if I chose a different plan, I can move to the plan that best fits my needs.

Nonetheless, straightforward functions are easy to navigate: the amount of account access saves time calling in to care.

App Privacy

The developer, UVNV, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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