US Mobile

Name: US Mobile
Rating: 3.7 (1204 reviews)
Author: US Mobile

Your Mobile lines, simplified.

Free · Designed for iPad. Not verified for macOS.

1.2K Ratings
Ages

18+
Years
Category

Utilities
Developer

US Mobile
Language

EN
English
Size

179.1
MB

US Mobile is America’s #1 Super Carrier, offering you the flexibility to use and switch between all three major US networks anytime. Welcome to a new era in wireless. Our app is your all-in-one dashboard for activation, management, and more. Whether you need a plan for yourself or your entire family, we’ve got you covered with plans that cover every need. Plus, enjoy a FREE 30-day trial to experience it all across all of our networks! Activate Your Line: Instantly activate with eSIM on all our plans Order and activate our Starter Kit on any network Keep your current number or get a new one Add international data for travel Manage Your Line: Transfer your line to another device or network Monitor your usage and balance in real-time Top up talk, text, and data as needed Set up autopay and easily switch plans Manage Your Account: Access to 24/7 human support, 365 days a year Add other users to your account to manage lines Secure your account including two-factor authentication Refer friends and family to earn rewards Follow Us: https://twitter.com/usmobile https://www.instagram.com/usmobile https://www.usmobile.com/blog

Ratings & Reviews

3.7

out of 5

1.2K Ratings

Good but, Network Transfers are basically false advertising
12/06/2025

Guy-Mcperson
Been on US Mobile for over 8 months. The pricing plans are good, the network receptions good, the choice of networks is good, even the customer service is overall very good. However I decided to try out their much touted “Network Transfer” feature. USM made it sound like it was an easy process. Click a button and in a few minutes I’d “switch” networks. That’s not true. They simply offer porting that’s queued up with a button click instead of a phone call. And it’s as tricky and as painful as any porting process has ever been. I was “transferring” for 8 hours. After which I lost all my service when my transfer was completed. If you never plan on shifting networks this shouldn’t be an issue. However if you were like me and this is a reason you are switching. You might want to reconsider. Still 25 a month for 70 GB + of data is a good deal. Also worth mentioning USM constantly changes its 12 month prepaid promotions. They add features , remove features with little notice. So much so it’s caused riffs in the USM customer community. If you end up joining stick with the monthly plan.

Developer Response
Our Teleport feature is generally instant - but if it took longer than that, we're sure it was a one-odd thing. We'd love to provide more clarity on what happened if you drop us an email on help@usmobile.com with your details. Also, we really appreciate you sharing your feedback with us and that is one of the reasons our plans are revamped - based on customer-driven insight. We try our best to incorporate suggestions our customers give into our offerings. But even when a plan is modified, customers are grandfathered into the plan they are on along with the features it provides. Hope this helps!
Good but, Network Transfers are basically false advertising
12/06/2025

Guy-Mcperson

Been on US Mobile for over 8 months. The pricing plans are good, the network receptions good, the choice of networks is good, even the customer service is overall very good. However I decided to try out their much touted “Network Transfer” feature. USM made it sound like it was an easy process. Click a button and in a few minutes I’d “switch” networks. That’s not true. They simply offer porting that’s queued up with a button click instead of a phone call. And it’s as tricky and as painful as any porting process has ever been. I was “transferring” for 8 hours. After which I lost all my service when my transfer was completed. If you never plan on shifting networks this shouldn’t be an issue. However if you were like me and this is a reason you are switching. You might want to reconsider. Still 25 a month for 70 GB + of data is a good deal. Also worth mentioning USM constantly changes its 12 month prepaid promotions. They add features , remove features with little notice. So much so it’s caused riffs in the USM customer community. If you end up joining stick with the monthly plan.
Developer Response 05/29/2025
Our Teleport feature is generally instant - but if it took longer than that, we're sure it was a one-odd thing. We'd love to provide more clarity on what happened if you drop us an email on help@usmobile.com with your details. Also, we really appreciate you sharing your feedback with us and that is one of the reasons our plans are revamped - based on customer-driven insight. We try our best to incorporate suggestions our customers give into our offerings. But even when a plan is modified, customers are grandfathered into the plan they are on along with the features it provides. Hope this helps!
Switched from Verizon Post paid account
02/08/2024

Teddy Kimball
I’m truly impressed by the data bandwidth speeds I’ve been getting. Yesterday I had 3 tests on Ookla that were over 1000Mb /sec and I have had great signal strength. Compared with the Verizon Wireless plan I previously had, possibly due to a dead spot for Verizon 5G but I was getting maybe 2 bars of signal and my data speeds were terrible considering I was paying $130/ month for my iPhone 15 Pro Max and my Apple Watch (Ultra 2) lines ( the warranty line was very cheap I must admit $5/month + $7 for each device for insurance coverage $14 total/ month just for insurance. Also I paid in full for all my devices so the $130 month was entirely for the service on my iPhone and watch service and insurance coverage. Admittedly I was disappointed to learn that my Apple Watch was not supported by US Mobile network even though it’s just leased lines from T-Mobile, I have been quite impressed by new carrier that is only charging $20 something a month for national unlimited phone and texting and unlimited high speed data up to 100GB a month before your data speed loses priority on the network and throttles your speeds as needed to maintain higher priority user’s speeds. Hopefully this is not a bait and switch and my quality of service will not change after the 30 day trial. Also I was wondering if they accepted lifeline and ACP benefits. That would be awesome.
Switched from Verizon Post paid account
02/08/2024

Teddy Kimball

I’m truly impressed by the data bandwidth speeds I’ve been getting. Yesterday I had 3 tests on Ookla that were over 1000Mb /sec and I have had great signal strength. Compared with the Verizon Wireless plan I previously had, possibly due to a dead spot for Verizon 5G but I was getting maybe 2 bars of signal and my data speeds were terrible considering I was paying $130/ month for my iPhone 15 Pro Max and my Apple Watch (Ultra 2) lines ( the warranty line was very cheap I must admit $5/month + $7 for each device for insurance coverage $14 total/ month just for insurance. Also I paid in full for all my devices so the $130 month was entirely for the service on my iPhone and watch service and insurance coverage. Admittedly I was disappointed to learn that my Apple Watch was not supported by US Mobile network even though it’s just leased lines from T-Mobile, I have been quite impressed by new carrier that is only charging $20 something a month for national unlimited phone and texting and unlimited high speed data up to 100GB a month before your data speed loses priority on the network and throttles your speeds as needed to maintain higher priority user’s speeds. Hopefully this is not a bait and switch and my quality of service will not change after the 30 day trial. Also I was wondering if they accepted lifeline and ACP benefits. That would be awesome.
Useful, but not polished enough for a carrier app
Apr 15

Arsenii Z
The app does seem useful in ways that a lot of other carrier ones are not. I mean, checking my usage and managing lines without having to deal with that messy website is a relief. Switching plans or handling eSIM stuff feels straightforward too, and getting to support right there helps. It looks kind of modern, and I get the sense the company is putting effort into making it better, which is nice. But yeah, it is not totally polished yet. Things go okay for everyday stuff, until you try something bigger like logging in or moving a line around. Then it starts glitching, and that is annoying, especially on my phone where I expect it to just work. For a phone service app, feeling like it mostly works is not ideal, I think. The execution is uneven overall. Day to day it is convenient enough, but when issues pop up it gets glitchy and you end up needing support a lot. If I was already a US Mobile customer, I would probably stick with it because the value seems solid and the app covers the basics. Still, it does not feel like a five star thing, more like a tool that could use some fixing up. That part about depending on support when things go wrong stands out as the weak spot.

Developer Response
Hey, appreciate you breaking this down so well! This actually gives us a lot to work with and we want to hear more. Which phone are you on, and what exactly happened when it glitched out during login or moving a line? The more specific the better because our team jumps on these things fast and actually sees it through.We're always up for hunting down exactly where something breaks and getting it fixed right. Drop us an email at help@usmobile.com and if it's easier, we can jump on a call too, sometimes talking it through is just quicker. Let's get into it!
Useful, but not polished enough for a carrier app
Apr 15

Arsenii Z

The app does seem useful in ways that a lot of other carrier ones are not. I mean, checking my usage and managing lines without having to deal with that messy website is a relief. Switching plans or handling eSIM stuff feels straightforward too, and getting to support right there helps. It looks kind of modern, and I get the sense the company is putting effort into making it better, which is nice. But yeah, it is not totally polished yet. Things go okay for everyday stuff, until you try something bigger like logging in or moving a line around. Then it starts glitching, and that is annoying, especially on my phone where I expect it to just work. For a phone service app, feeling like it mostly works is not ideal, I think. The execution is uneven overall. Day to day it is convenient enough, but when issues pop up it gets glitchy and you end up needing support a lot. If I was already a US Mobile customer, I would probably stick with it because the value seems solid and the app covers the basics. Still, it does not feel like a five star thing, more like a tool that could use some fixing up. That part about depending on support when things go wrong stands out as the weak spot.
Developer Response Apr 17
Hey, appreciate you breaking this down so well! This actually gives us a lot to work with and we want to hear more. Which phone are you on, and what exactly happened when it glitched out during login or moving a line? The more specific the better because our team jumps on these things fast and actually sees it through.We're always up for hunting down exactly where something breaks and getting it fixed right. Drop us an email at help@usmobile.com and if it's easier, we can jump on a call too, sometimes talking it through is just quicker. Let's get into it!
Mostly good, but not entirely
06/12/2025

Jeffwpb
Just started with USM on Warp and installed 9.5.4. Lots of information on data usage in the app which makes it easy to keep track of status as you get close to the end of the month. You can change networks easily if you want to do that. Biggest problem I have is with the voicemail tab. It is supposed to make it easy to turn voicemail on and off, which I think would be useful for some. In my case it turns itself off after some time, or after restarting the app. Which caused some concern because I do want voicemail on. When it was off I had a friend do a test call and found voice mail worked, as did visual. So, for those who might like to temporarily stop voice mail, it doesn’t actually work that way. And, for me I have to ignore this setting because even though the app said no incoming calls could go to voice mail, they actually do. Hope this bug is fixed at some point, because otherwise it does not provide reliable or expected performance.
Mostly good, but not entirely
06/12/2025

Jeffwpb

Just started with USM on Warp and installed 9.5.4. Lots of information on data usage in the app which makes it easy to keep track of status as you get close to the end of the month. You can change networks easily if you want to do that. Biggest problem I have is with the voicemail tab. It is supposed to make it easy to turn voicemail on and off, which I think would be useful for some. In my case it turns itself off after some time, or after restarting the app. Which caused some concern because I do want voicemail on. When it was off I had a friend do a test call and found voice mail worked, as did visual. So, for those who might like to temporarily stop voice mail, it doesn’t actually work that way. And, for me I have to ignore this setting because even though the app said no incoming calls could go to voice mail, they actually do. Hope this bug is fixed at some point, because otherwise it does not provide reliable or expected performance.

We're always working to improve your US Mobile app experience. In this update: • Improvements to the Starlink user experience • Various bug fixes Turn on automatic updates to stay up to date.

Version 10.7.0 Apr 22

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: US Mobile LLC
Size: 179.1 MB
Category: Utilities
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPad
Requires iPadOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.

Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English
Age Rating: 18+

18+

Learn More

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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US Mobile

Ratings & Reviews

Good but, Network Transfers are basically false advertising

Switched from Verizon Post paid account

Useful, but not polished enough for a carrier app

Mostly good, but not entirely

What’s New

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

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MobileX Phone Service

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