Visible mobile 4+

By Verizon

Visible Service, LLC

    • Free

iPhone Screenshots


Welcome to the future of phone service

The Visible app makes managing your service easy - you can make a payment, upgrade your plan and get 24/7 assistance in just a few taps. Here’s a glimpse of what else you can do in the app:

Join Visible
· Shop phones & wearables
· Bring your own device
· Explore Visible and Visible+ plans
· Get paid to trade in your phone
· Get a new phone on us with “Visible Payback”

Activate and Port
· Activate with eSIM or physical SIM card
· Transfer your phone number from another carrier
· Switch your service from one phone to another

Manage your account
· Securely make a payment
· Upgrade your plan
· Update account information
· Enroll in autopay
· Swap payment methods

Privacy and Security
· Manage your trusted devices and biometrics
· Learn about your Privacy Choices
· Use the Data & Privacy Portal to exercise your Privacy Rights
· Enable Spam Protection

Get 24/7 support
· Chat with our Care team right from the app
· Tweet us @visiblecare
· Message us on Facebook

See what we’re up to:
Learn more at

What are you waiting for? Make the switch to Visible today! Visit

California residents can learn more about their rights in our California Privacy Notice at

What’s New

Version 5.1.6

Updates? We’ve got ‘em! In a nutshell, we’ve made some tweaks that will make your Visible experience even better. That includes ensuring the new phone, Apple Watch or SIM card you want is in stock, and simplifying how you activate it once it arrives on your doorstep. We’ve also made financing with Affirm a breeze, and made our site even more accessibility-friendly.

Ratings and Reviews

4.5 out of 5
118.3K Ratings

118.3K Ratings

ghdrfszx ,

Been trying to switch to the service but so many issues

Tried two times to get it, and it’s been over six weeks and it’s still not activated with my number, and no word from the company. I recently just today tried to talk on their chat, majorly understaffed and have to wait 25 minutes to chat and then get disconnected when you don’t respond, this happened twice. I was just trying to get on it because my family is on it and it’s cheaper but I have simple mobile now and they are so much more responsive. I can just call them and activate my service. This company seems like it has the worst service ever. Which tells me that I am probably going with the wrong company here. Update: tried to get on visible again because everybody is encouraging me because they send you a Sim, they never sent me a Sim last time so I was trying to get the eSIM this time. The payment could not work on that for some reason and there is noPhone you can call just a computer that gives you canned messages. Couldn’t figure it out through that. The company is full of bugs, Once again. Just went to Lyca mobile seems to be working in about five minutes of me showing up at the store and getting the sim. Go to any mobile phone store and get anything other than this visible. You can get on any cheap plan anywhere. It’s not the best deal in town you can get the same plans on a sim with international calls for less than $50. Simple mobile or lyca are two just offhand….

Developer Response ,

Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our app support at We'll get you up and running.

K91711 ,

Almost 2 yrs and zero issues

I feel bad for these people who say they regret the change, have all sorts of problems, etc. I just ran my IMEI by the chat rep, said it was good. A couple hours later working as good as it had the previous 15+yrs on Verizon. Rarely buffers video, same for internet radio. Oh yeah, there was one big issue...i was no longer paying almost $300 For 4 phone lines!! And if you are real tech haterz, not a big phone person then you may want to consider sticking with the big Brother 'V'. Their customer service was much easier to digest. Visible is only chat and that can be annoying for some. But when i go to the $.99 store i don't expect my groceries to be walked to my car, or to find 3 aisles of imported cheeses. Same goes with cell service. **INSIDER TIP** Occasionally i've noticed it will get a little sluggish. I forget what the name of the process is but i had a tech friend run me through it: 1:With phone on, remove sim. 2:Shut down phone for about a min or two then restart with no sim
.3. Shut down and put sim back in tray while phone is OFF. 4: Start phone , sim card in, back to normal. It does some sort of reassignment of it's waa woo hoodoo voodoo. Whatever it does it always seems to speed up my connection after i follow that. The other sure fire way is to let your service lapse for a bit. Few hours is fine. Good luck. And thanks Visible or verizon or whoever...i smile when i pay $25 month instead of crying at $300!

K3ith97 ,

So far so good

I’m writing this review after one day of service with Visible - I will update if I have any issues in the coming months - before I signed up with Visible, I spent days and days reading reviews and discussions on almost any website possible. It seemed it was hit or miss so I decided just to try it. As of today, I am very glad I did. I seen multiple people saying they had activation issues, number porting issues, customer service issues, etc. I have not experienced any of these problems. I literally received my SIM card next day and after restarting my phone, I couldn’t tell a difference between being on Verizon or Visible. My first day I was traveling around 1-2hours away from home and did multiple Speedtest. My data speeds didn’t change from using Verizon. WiFi calling works great too. Overall reception is identical to what I had with Verizon. I’ve made numerous calls, text throughout the day with no trouble. Two family members of mine also switched at the same time, with no issues what so ever. Mobile hotspot also works great.

I hope my review helps someone - if you are wanting to try this service, give it a shot. You can cancel at anytime.

**I will be monitoring my service and data speeds regularly and if anything changes I will update my review and likely will simply open my account back with Verizon - until then, I will enjoy my phone bill**

App Privacy

The developer, Visible Service, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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