Zidy transforms the way your business talks to customers with the unified communications hub that puts real‑time conversations, bookings, reviews, payments, and marketing automations on a single screen.
Running a growing team means juggling multiple channels and touchpoints. Zidy consolidates SMS, social messaging, voice, reviews, and scheduling into one intuitive dashboard so you can serve customers faster, capture more leads, and keep every teammate in sync—anywhere, even offline.
Key Capabilities:
• Unified Inbox: Handle SMS, Facebook Messenger, and Instagram DMs side‑by‑side with internal team chat and group threads.
• AI Assistance Everywhere: Deploy an AI chatbot and real‑time voice AI to greet visitors, qualify leads, book appointments, summarize chats for your team, and free you from repetitive replies.
• Voice Calls In & Out: Make and receive calls directly inside Zidy, with automatic call logging and follow‑up suggestions.
• Bookings & Reminders: Let customers self‑schedule, then send automatic confirmations and day‑of reminders to minimize no‑shows.
• One‑Tap Review Requests: Invite happy clients to post Google Business reviews and reply to feedback without leaving the app.
• Payments & Invoices: Send secure payment links in any chat and track status in real time.
• Marketing & Automations: Build targeted SMS campaigns or set rule‑based sequences to re‑engage, request reviews, or nurture leads.
• Templates & Personalization: Insert merge‑fields for names, dates, or service details to keep every message personal at scale.
• Multi‑Location Support: Manage branding, numbers, and reporting for each branch from one login.
• Role‑Based Access: Grant granular permissions so owners, managers, and agents see only what they need.
• Third‑Party Integrations: Connect your CRM, calendar, or favorite apps to trigger workflows automatically.
• Offline Mode: Draft messages, queue updates, and review customer histories, even with no signal; Zidy syncs the moment you’re back online.
The whole Zidy platform really surprised me. As a small business owner who already set up a google phone, coded a link for reviewing my business on my webpage, and someone who’s given companies countless dollars for paid SEO and advertising, I can truly say that Zidy is the tool that I didn’t know I needed. Ya it costs money but the ease of which I have been growing my business’s organic reviews, the ease in requesting payments via text, and the sheer amount of new clients I am starting conversations with have really made this a no brainer for me. The whole team at Zidy has provided me great support through setting up the tool on my webpage and showing me even more features like organizing my clients by the service we provided and sending those clients different sms campaigns. I’m all about Zidy and would recommend it to every business. This kind of tool is the future for all businesses.
Amazing platform!!!
ybookz
This is great for a small business owner. Don’t you get tired of answering the same questions over and over. This app saves you time and effort as the AI can do it all for you! It can even schedule appointments for you and reminds you about your upcoming appointments. You have the option to jump in a conversation and respond for yourself if you’d like or let AI do all the work! This is wonderful! You also have the option to receive all notifications or just appointment reminders! Highly recommend.
Great product
Nixon555
We switched to Zidy from another platform and have been satisfied with it so far. The customer service is excellent. They get other department members involved and fix the issues immediately for us.
Highly Recommend
GD.17
Helped my business improve customer experience and we’ve seen a noticeable boost in our online ratings and reviews. It’s not only enhanced our reputation but increased our visibility and credibility online.
Google Reviews bugfixes
Version 6.41
The developer, Zidy, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
User Content
Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Zidy INC
Size
22.4 MB
Category
Business
Compatibility
Requires iOS 16.6 or later.
iPhone Requires iOS 16.6 or later.
iPad Requires iPadOS 16.6 or later.
Mac Requires macOS 13.5 or later and a Mac with Apple M1 chip or later.
