Freshdesk 4+

FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

    • 4.8 • 59 calificaciones
    • Gratis

Capturas de pantalla

Descripción

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.

Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.

Key Features:

Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.

Novedades

Versión 9.7

We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!

Calificaciones y reseñas

4.8 de 5
59 calificaciones

59 calificaciones

general sofape ,

Excelente

Sin más que decir muy pero muy bueno todo el sistema en su conjunto.

ale90arg ,

Not able to copy text after iOS update 13.4

Not able to copy text within the App after iOS update 13.4

CosmicKite ,

Lack of functionality

Please you have to fix the notification management!! I have to mark them as read even after having opened the posts themselves!

Respuesta del desarrollador ,

Wyleek,

Sorry for any inconvenience caused. We have fixed a few known issues in the Notification list. Please do reach out to us at support@freshdesk.com if you are still facing any issues.

Privacidad de la app

FRESHWORKS TECHNOLOGIES PRIVATE LIMITED, que desarrolló esta app, indicó que entre las prácticas de privacidad de la app, pueden incluirse el manejo de datos que se describe a continuación. Para obtener detalles, consulta la política de privacidad del desarrollador.

Datos no asociados con tu identidad

Los siguientes datos pueden recopilarse, pero no están asociados con tu identidad:

  • Identificado­res
  • Datos de uso
  • Diagnóstico

Las prácticas de privacidad pueden variar; por ejemplo, según tu edad o las funciones que uses. Obtén detalles

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