Freshchat 4+

Name: Freshchat
Rating: 1 (1 reviews)
Author: FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

- 1,0 • 1 Bewertung

- Gratis

Beschreibung

Engage with website visitors and users on the go with the Freshchat (formerly Freshdesk Messaging) iOS app.

Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.

With the iOS app, teams can:

• Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.

• Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.

• Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.

• Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.

18. Okt. 2024

Version 8.2.8

We’re always making improvements to Freshchat so that you don’t miss a thing.

1,0 von 5

1 Bewertung

Bad Push notifications

98% of Push Notifications are not received. Tried on 3 different iPhones. Seems to depend on connection if it keeps connected between app and server.

User write message, no push. Request to talk, no push.

Hi, we've fixed some issues around push notifications. Please let us know if your issue persists by writing to us at support@freshchat.com. We'll look into it and get it resolved. Thank you.

Der Entwickler, FRESHWORKS TECHNOLOGIES PRIVATE LIMITED, hat darauf hingewiesen, dass die Datenschutzrichtlinien der App den unten stehenden Umgang mit Daten einschließen können. Weitere Informationen findest du in den Datenschutzrichtlinien des Entwicklers.