I have invested a lot of money into this game, and what I received in return is extremely disappointing.The game is heavily pay-to-win. Progress is not based on skill or effort but on how much money you are willing to spend. High-level content is clearly designed around “whales,” making it nearly impossible for normal players to progress without being carried.The biggest issue is that the game is simply not playable at higher levels anymore. Raids and endgame content are often inaccessible because there are not enough active players. I have spent long periods of time waiting in lobbies with no one joining. Imagine spending thousands and still being unable to play core content — that is unacceptable.At the same time, new servers are constantly being opened. It feels like the focus is purely on attracting new players to spend money, while older servers are left empty and existing players are ignored.Support is extremely poor. Instead of getting help, you are redirected between different systems (payment support, game support, Discord), and no one takes real responsibility. Even after providing detailed evidence, nothing gets resolved.To make things worse, premium benefits like the monthly SVIP rewards are not consistently delivered. Paying players are not even receiving what they paid for.Overall, this feels like a game designed to maximize spending rather than provide a fair and functional experience. Even if you spend large amounts of money, you are left with empty lobbies, blocked progression, and no meaningful support.I cannot recommend this game to anyone.
We’re sorry to hear you’re unhappy with the game experience and our support service.Could you tell us your specific troubles and in-game issues? We will record your feedback and actively optimize the game and customer support experience.