LiveChat - Support & Sell 4+

Text, Inc

Entwickelt für iPad

    • Gratis

Screenshots

Beschreibung

LiveChat is a customer service platform that delights your customers and fuels your sales. Support customers on the go with LiveChat and offer a superb customer experience at all times.

Never miss another chance to connect with customers! The LiveChat mobile app is with you whenever you need, and works seamlessly even on poor internet connection. Customer support was never easier.

30,000+ companies around the world can’t be wrong!

Powerful customer service software close at hand:

- Customer details
- Incoming message sneak peek & ready-to-go responses
- Multi-channel support
- File sharing
- In-app and push notifications
- Agent list with editable profiles

And more!

_________

Install LiveChat to:

1. Solve customer problems in a flash

Instant answers in real-time. Fast for your team, fast for the customer.

See what customers are typing before the message is sent. Use ready-to-go responses for repetitive questions. Speed up your customer support with ease and boost customer satisfaction.

2. Support smarter, not harder

Make the most of automation.

Use automated greetings to recommend products, make announcements, and engage customers based on their behavior on the website. Streamline your customer service automatically routing chats to the right teams.

3. Solve tickets anytime, anywhere

Manage complex cases inside your iOS app with our built-in ticketing system. Reassign tickets between groups, keep all open cases in a specific folder, and find the ticket status in the blink of an eye.

4. Close more sales

Collect and qualify leads without a hitch and boost your sales opportunities.

Engage prospective customers while they’re still on your website. Support customers throughout their buying journey to improve customer experience and increase your sales.

5. Cut costs

Increasing headcount is not the answer.

Scale your customer service the smart way. Improve productivity with powerful features.
Offer customer support to several visitors at a time, and reply faster, keeping customer satisfaction high.

_________
Install LiveChat on your mobile and improve your customer service in minutes. Support your customers wherever you are to offer a superb customer experience at all times.

Neuheiten

Version 2.27.3

What's new:
- Technical improvements

Bewertungen und Rezensionen

Basti1234513 ,

IPad use

Overall, its a nice app and working stable. Unfortunately, its not possible to turn the app on iPad and therefore its not usable with the keyboard stand. Please improve

Entwickler-Antwort ,

Hello,
the iPad view improvements are our main goal for the next app update (right now the app is working only in the vertical mode), if you would like to get some more details about it, please contact me on m.swierczak@livechat.com.

Update: the new iPad view is already released. Form now on you will see a 2-column view in both, vertical and horizontal modes, that should improve your experience and efficiency in using the app. Sorry that it took so long!

App-Datenschutz

Der Entwickler, Text, Inc, hat darauf hingewiesen, dass die Datenschutzrichtlinien der App den unten stehenden Umgang mit Daten einschließen können. Weitere Informationen findest du in den Datenschutzrichtlinien des Entwicklers.

Daten, die zum Tracking deiner Person verwendet werden

Die folgenden Daten werden möglicherweise verwendet, um dich über Apps und Websites anderer Unternehmen hinweg zu verfolgen:

  • Kontakt­informa­tionen
  • Kennungen

Mit dir verknüpfte Daten

Die folgenden Daten werden möglicherweise erfasst und mit deiner Identität verknüpft:

  • Kontakt­informa­tionen
  • Benutzer­inhalte
  • Kennungen
  • Nutzungs­daten
  • Diagnose

Nicht mit dir verknüpfte Daten

Die folgenden Daten werden zwar möglicherweise erfasst, aber nicht mit deiner Identität verknüpft:

  • Kontakt­informa­tionen
  • Diagnose

Die Datenschutzpraktiken können zum Beispiel je nach den von dir verwendeten Funktionen oder deinem Alter variieren. Weitere Infos

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