Adobe Scan: PDF & OCR Scanner 4+

Unable to Scan - Keeps saying an Error has occurred - what happened?

I have used Adobe Scan on my Ipad for many, many years, and have always found it an extremely useful app, and have even helped others to download and access it. I have not had any issues before, however, when I have tried to use it over the past couple of days to scan a couple of documents it starts okay - saying it is looking for the document, then freezes, goes black, and says an unexpected error has occured. Is this due to your update 3 weeks ago? Due to the holiday period I probably last used it just before that. Is there some way I can correct the error? Are others experiencing similar issues? Is there a fix coming? I hope it is possible to resolve this - as I said this is a very useful app I use frequently. Please help

28/1 Thank you for your response - I will give a try.

.... 28/1 Yay!! That seems to have worked👍🏻👏🏻 Thankyou for your help. 😊

Developer Response ,

Hi there! I'd love to take care of this for you. Please sign out from the app and uninstall Scan. Reboot your device and reinstall the app. Check if the issue still occurs. Let us know how it goes. We're here if you have any other questions. :) Thanks ^SG

An awesome product

Scanning is a pain, I’ve worked in IT for 30+ years and getting scanners to work is without a doubt the worst part. Scanner have two interfaces in windows and doesn’t come with an app that’s good, and never have.
With this application it couldn’t be easier. You point it at the document, it captures the image, works out where the edges are and straightens the image. All of this is done quicker than you can turn over the next page. Then you just click ‘Continue’ and the next page is added. It is so simple and I will recommend it to anyone that ever scans. Throw your scanner out and use this application.
I have not looked at what else the app can do. But scanning and adding it to a pdf and sending or storing couldn’t be easier.
Five gold stars ⭐️
Arvid

Developer Response ,

Hey Arvid! That's so awesome to hear! 😊😍 Thanks for taking out the time to rate and review us. It really helps us to keep going and delivering the best. ^SG

Once again a Adobe Crush it

Adobe scan is hands down the best mobile PDF tool on the market.

I love the seamless integration of other media and scan documents into single PDF file, coupled with the freedom to share via file link uploaded to creative cloud or attach complete file to email.

One tip if you are my generation deselect auto capture it can get away from you ;) but if you are generation “but dad if you just” auto capture is right up your ally, my resident IT expert 13 blew my hair back laying out 10 pages scanning and compiling in less than a minute.

Sure you can download and assemble a plethora of apps to do the same thing in 50 steps that this app does in 2 or 3 and lets face it always is so much sweeter and cleaner from the source.

My Adobe subscription is one of the most sound investments I have made a few bucks a month and I am covered laptop, tablet or mobile.
The ease with which I can create, edit, draft, collaborate and share with quality consistency and stability across multiple Adobe software and app platforms is exceptional value for money.

Cheers
DM