ArriveCAN 4+

Canada Border Services Agency

Designed for iPhone

    • 4.8 • 9.5K Ratings
    • Free

iPhone Screenshots

Description

ArriveCAN still contains Advance CBSA Declaration, which allows you to answer customs and immigration questions up to 72 hours in advance of flying into Canada. It is currently available to international air travellers who enter Canada at selected airports.

By submitting your customs and immigration information in advance, you will spend less time at a primary inspection kiosk (PIK) or eGate when you arrive at the airport. This contributes to shorter line-ups in arrivals halls.

At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. Once your identity has been confirmed, your Advance CBSA Declaration will be retrieved from ArriveCAN for you to review and certify. If changes are required, you can edit and update your declaration prior to certification.

Use of the Advance CBSA Declaration feature of ArriveCAN is entirely optional.

Please refer to the accessibility notice for this app: https://www.canada.ca/en/border-services-agency/services/arrivecan.html#accessibility-notice

This app supports English, French and Spanish (as per your device’s language settings).

For more information: http://www.canada.ca/ArriveCAN

What’s New

Version 3.6.4

- Accessibility improvements
- Bug fixes

Ratings and Reviews

4.8 out of 5
9.5K Ratings

9.5K Ratings

deftones fangirl ,

Efficient, convenient and easy

A simple and quick step by step guide to travelling safely to your destination, this is one of the easiest apps I’ve used in correlation to travel and government organisation related apps. Not to mention you need it to arrive into Canada so really do make sure you download it :).

111Extremelybloodydisappounted ,

Terrible travel/immigration service

The Canadian immigration department is nothing short of an absolute disgrace. What the hell is this Canadian government doing?
Pull your fingers out of your arses and stop dreaming of everyone holding hands and singing Kumbayah, and GET YOUR TRAVEL FORMS SORTED OUT!!!!!
Because all I want to do is visit Canada for 12 days. I missed my flight and I’ve paid 2k for accomodation. Who knows when I’ll be be to get what I paid for now …
I got refused my flight because my application hadn’t been processed yet.
I ordered an ETA on Sunday and my flight was Tuesday afternoon.
This is SO POOR for someone who only wants to visit as a tourist.
There were half a dozen people I spoke to at the airport who had the same issues with getting into Canada, including Canadian residents.
Don’t people pay taxes for these services to work properly????
Instead we just go round and round and round and round in circles on your website trying to get all our paperwork uploaded and then it either: doesn’t work and we’re logged out, it times out or we’re just led down a rabbit hole.
You put all your forms up through this app and then you’ve got to go round and round and round (and wait for days) for your ETA on top of that …
THIS ONLY HAPPENS WITH CANADA - NOWHERE ELSE! No wonder why your refusal numbers are so high. What a disgrace.

Just a fellow Canadian ,

Can’t update contact info

We’re unable to update our phone number anywhere. There should be a function to do so on the app.

Thank you for your quick response and attention to this, that would be great! 😊
One other request is if it would be possible to add a symptom reporting area. We have been voluntarily reporting that we don’t have symptoms but I can see how many people might get frustrated and not report on the automated system. If it was embedded into the app I can see it being easier for people to report whether they have symptoms or not.

Developer Response ,

Hello Fellow Canadian in Australia:

Thank you for reaching out to us, we are sorry to hear you are experiencing issues with the app, and you are not alone. This is being looked into and will hopefully be resolved in an update soon.

To change your contact information or quarantine address please send an email to phac.quarantine.covid19.quarantine.aspc@canada.ca with your full name and your new contact information or quarantine address.

We hope that you are doing well!

Thank you,

Chris

App Privacy

The developer, Canada Border Services Agency, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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