Whenever I try to “Pay anyone” it automatically has it set to Standard Payment, not Osko. I have to remember to change it every time. Before I updated the app it would remember this preference and I didn’t have to change it. If it doesn’t change I won’t use the app anymore. This does not happen with any of my other banking apps.

I have tried to set it so that I can have the my bank balance displayed on the Home Screen without having to log in, but it just won’t do it. It won’t let me set a pin for access, something which takes entering your account number and password three times to do. The app is just rubbish, and Seeing as how this is virtually the only way to interact with the bank these days I am tempted to close my account of 20+ years and move it all to the Commonwealth bank, whose app is flawless and lets me do all of the above. A simple 4 digit pin for access to log in, it also keeps me logged in while I flip around my phone for a certain amount of time, and it displays my balance without having to log in.

For some unknown reason my wife and I have the exact same version yet she has the secured messaging email box next to the logout button and I don’t.When I de arrange my accounts, when I log out and log in they are back to the way they were before I re arranged them! Done this 5 times now, really disgraceful.Also when I hit portfolio button at the bottom it just goes into an endless loading pattern and doesn’t do anything. Surely they would test the app before they launch it!

The new app is awful. No Face ID, far worse UX (additional steps to see balance; immediately asked if you wish to logout, rather than do something useful, can’t set any notifications for transfers happening, transfers seem slower now (maybe no more Osko?).If you want people to leave your bank, this is a good way to go about it. I say this as a 35 year old who had his savings account opened by a parent as a child.