Australian Unity Health 4+
Fast, easier claims
AUSTRALIAN UNITY GROUP SERVICES PTY LTD.
-
- Free
Screenshots
Description
The new Australian Unity Health app is here to help connect your path to Real Wellbeing.
With improved functionality and an intuitive user experience, members can:
- Make a claim by simply uploading or taking a photo of your receipt
- View your remaining benefits, claims history and important documents
- Review your cover and policy information including who is covered
- Order a new card and manage your personal details
To get an Extras estimate and to access your Wellplan rewards, login to your account via our website.
To use the app, you’ll need to have an Australian Unity Extras health insurance policy (currently excludes Hospital only and Overseas Visitors Cover only members).
We’ll continue to update the app with new features so be sure to turn on automatic updates.
What’s New
Version 2.0.1
We're always working to make the Australian Unity Health app better for you!
This update includes:
- Minor bug fixes and performance improvements to enhance your experience.
- Improved stability for a smoother and more reliable app usage.
Thank you for using the Australian Unity Health app. Stay tuned for more updates.
Ratings and Reviews
Awaiting digital card for iOS users
I’m really impressed I received a call from AU after my first review disappointed they didn’t have a digital card available while other health funds did. Everything else in this app works really well. 5-stars from me when this functionality is turned on!
Developer Response ,
Hi there, thanks for your review. The next release of the app will include a digital card for iOS users and we're excited to share this update soon. Thanks for your patience while we continue to develop a great digital experience for our members.
Thanks, the Australian Unity Health Insurance team.
Loving the new App
Loving the new app. As someone has mentioned, this is not a update, this is a brand new app where I have made a extras claim by just uploading a photo, updated my address and ordered a new card all in one go. 👍
Great to see Australian Unity takes on members feedback to improve their App and look forward to seeing what else comes in the future.
Developer Response ,
Hello and thanks for letting us know your thoughts about the updated app, it's wonderful to hear you've already made great use of some of the available features. You can also use the app to manage your direct debits, check your remaining benefits and view your claims history. Thanks again for your feedback as we continuously work towards adding more features to our app to make your experience better. Kind regards, the Australian Unity Health insurance team.
App as useless as website portal
Only after downloading, and logging in with 2FA does the App give any indication that it will not work with my particular policy.
It then urges the user back to the equally useless website portal to make a claim (when issues with making a claim on the website portal is the reason for downloading the app in the first place)
Absolutely terrible user experience, it astounds me that a design and development team are responsible for this, when some basic testing would show the user flows are terrible and the UI/UX is awful.
Developer Response ,
Hi there, thanks for submitting a review. While the app is currently only available for policies which include Extras, a future update will make it accessible for all members. We're sorry to hear about the issues when making a claim via Online Member Services - please reach out to our Online Support team for technical support on 1300 682 744 from 8:30am to 8:00pm Monday to Friday (AET). Thanks, the Australian Unity Health Insurance team
App Privacy
The developer, AUSTRALIAN UNITY GROUP SERVICES PTY LTD., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- AUSTRALIAN UNITY GROUP SERVICES PTY LTD.
- Size
- 125.3 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Languages
- Age Rating
- 4+
- Copyright
- © Australian Unity Limited
- Price
- Free