ahm health insurance 4+

Medibank Private Limited

Designed for iPhone

    • Free

iPhone Screenshots

Description

Introducing the ahm app, a health insurance app you’ll actually use.

At ahm health insurance we pride ourselves on being uncomplicated. This means making sure everything we do is simple to understand and only full of useful things. Our app is no exception.

Now you can make an extras claim, check your account details or get in touch with us no matter where you are with a few simple swipes and pokes.

We're always updating our app to give you the best possible experience. To make sure you're getting the latest features and updates, please make sure your automatic updates are switched on and you keep checking back in with our app.

This app is for ahm health insurance members only (excludes Overseas Student Health Cover members).

What’s New

Version 23.5.0

With the Formula 1 buzz in Aus, our app pit-crew have been tinkering so that you can access the cover information that’s important to you with more precision and speed.

Ratings and Reviews

2.5 out of 5
176 Ratings

176 Ratings

tomd45 ,

iPhone 13 mini

The ahm app doesn’t seem to work with the iPhone 13 mini. It might be due to the smaller screen wigging out the software. This has happened with a few other apps in the past.
Can you please address this issue soon. Cheers 🤙

Developer Response ,

Hi, sorry to hear you're experiencing an issue with the app - we try to test and avoid issues with smaller screens. If you could send your member number and a screenshot of the problem to newrequests@ahmdigital.zendesk.com we'd be happy to help -ahm Digital Team

P-aggy ,

App crashes constantly

Just signed up to ahm, so of course I went to download the app for convenience. Downloaded it fine, logged in with a bit of trouble, (clicked ”register now” and it would tell me I’m already a member, so I’d click sign In, and it’d tell me I need to register 🙄). — to combat problem, I deleted the app and re downloaded and then it worked. Upon signing in, the app just goes blank white. That’s it. I’ve closed the app window and it still won’t re load???? And I have an up to date, fairly new IPhone 13 Pro Max. With plenty of storage etc. Please help? It’s irritating having to continuously go to the website through safari / google to sign in.

Developer Response ,

Hi there, this sounds like it might be related to your policy start date. New members cannot access the ahm app until their policy is active. We've now fixed a bug so you will see a screen to explain this when you open the app. Please try logging in after your start date and if you are still experiencing the issue please contact us at support@ahmdigital.zendesk.com -ahm Digital Team

Sreedhar Ch ,

Payment amount

The latest upgrade did not fixed the issue raised more than year ago. SUCH AN IRRESPONSIBLE FROM THE APP SUPPORT OR THE BUSINESS WHO LOOKS AFTER THIS.

ITS BEEN MORE THAN A YEAR NOT A RESPONSE OR ACTION ON THIS. NOBODY CARES THE COMMENTS.

Under the payment details why can’t it show the next payment amount? The next payment date is shown but not the amount and there is plenty is space to display the amount. Currently, to view the payment amount we have to go into the change payment details, why would go in there? even if you aren’t changing the details.

The developer response as:
Developer Response
28 Jan
Hi Sreedhar, Thanks for taking the time to
provide feedback. We're working to improve
the payments experience on the app, and will
begin rolling out improvements soon! Keep
an eye out for updates over the coming
months
-ahm Digital Team

Developer Response ,

Hi Sreedhar, Thanks for taking the time to provide feedback. We're working to improve the payments experience on the app, and will begin rolling out improvements soon! Keep an eye out for updates over the coming months
-ahm Digital Team

App Privacy

The developer, Medibank Private Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Search History
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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