Carnival HUB 4+

Loved this app. At times it was a bit glitchy, but overall it was great. I loved the chat feature, definitely worth paying a little bit extra to access that and text message our travel companions. Being able to look up activities and menus for the week was very handy. The only thing that I would suggest is to add all activities to the “what’s happening” section, like the green eggs and ham breakfast, high tea and fitness classes. As we booked them in manually through staff, they weren’t added to the app, so we had to remember the days/times, and I had no idea there were fitness classes until a friend told me about them as they weren’t listed either. Another suggestion would be for the camp ocean staff to be able to message parents if needed.
All in all it’s a great app.

Overall the app worked great for my family with looking at our planner, the ships map & booking in dinner etc. things I’d like to see get worked on is seeing ALL activities on the what’s happening section. Internet & chat features to be better. The chat feature for $9 a person is a bit slack especially when some cruisers only find out about it later on. It would be nice to connect with friends you’ve made on the cruise & chat with them to meet up without having to pay $9AUD. Especially meeting up with them later like the 3rd last day. Internet plans were a little hefty in my opinion but also would love to see a half day option or hourly option. Even trying to connect internet half way through the cruise it was still trying to charge me for the full cruise amount, with already being on the cruise for 3-4days I would’ve thought the price to come down but it stayed at $270 for the whole cruise even though I had been on already for 4days. I loved that the app gave reminders for activities we’d liked, that was helpful. Hoping to see some changes before the next cruise 🙌🏾

The carnival app was very helpful with maps of the ship, restaurant bookings, a chat feature, and a planner - however the activities on the ship were aimed largely at adults and young children. As a 13 year old myself, I wish there were more activities aimed at other people my age other than the shore excursions. There were many music opportunities such as the karaoke, trivia’s and more, which did appeal to me, but there wasn’t anything for the majority of teen boys to do. Soccer tournaments were only for adults, and there was just an overall lack of activities aimed at those interests. The spirit had a wide range of entertainment and was by far the best ship i’ve been on, but as said earlier the splendour needs more entertainment. The app itself is okay besides some glitches every now and then, but it would have been beneficial to have access to the app without the ships internet to be able to check on fees and other essential information.
In all, the staff at carnival always exceed our expectations, with their warm and welcoming atmosphere and they definitely made the cruise experience better.