ComBank Digital 4+
Commercial Bank of Ceylon PLC
-
- Free
Screenshots
Description
Banking with Combank Digital is fast, simple, and secure. Open an account within few seconds to
experience banking designed to fit your lifestyle.
As well as updating the design and adding new functionality, we’ve worked hard to streamline the app
and make it easy to use. We’ll continue improving the app and gradually adding new features.
Feel free to leave a comment and tell us what you’d like to see!
Key Features:
Log in securely with or without your Secure Key. To log in quickly, you can now use Fingerprint on
eligible devices.
View payment card information, such as withdrawal and spending limits. You can also report your
lost or stolen card directly from the app.
Open an account within few seconds directly from your phone. No long lines, no paperwork, no
fuss.
Achieve your short and long-term financial goals with Spaces. Set savings targets and transfer
money with a single swipe.
Receive instant notifications on all account activity so you know what’s happening with your
account in real-time.
Balance Inquiry, View account history
Pay your bills, Manage your funds, Open other account, FD account creation and other main
financial services.
Locating our service points and ATM
Information on interest rates / currency details of our products
Our latest promotional and offers
Who we are,
Commercial Bank is the largest private bank in Sri Lanka, and the only Sri Lankan bank to be ranked among
the world’s top 1000 banks for many successive years. The Bank operates a network of 250+ computerlinked service points and the country’s single largest ATM network of 600+ terminals. The Bank has been
adjudged ‘Best Bank in Sri Lanka’ for 15 consecutive years by ‘Global Finance’ Magazine and has won
multiple awards as the country’s best bank from ‘The Banker,’ ‘FinanceAsia,’ ‘Euromoney’ and ‘Trade
Finance’ magazines.
What’s New
Version 1.9.2
Feature enhancements
Ratings and Reviews
Very confusing app
I have been an online banking customer ever since Commercial Bank launched their online banking. The previous app was quite clear to navigate on though not the best app in banking. However the new app seems to be just a collection of banking jargon which does not make sense in any way.
Chasing the online transaction history can be pretty challenging and it just shows lists of old transactions without a purpose, not the most recent ones.
I understand they want to give the app a new face and an interface but I’d some it simply does not have to be this complicated. Just give us simple tabs in simple every man’s language to get our job done such as check your balance, transfer funds, pay bills.
That way it won’t make us angry while using the app not being able to figure out how to do what we have to do as it does right now.
Please make it make some sense
Developer Response ,
Dear user, thank you for the interest shown. Your valuable feedback and suggestion will be forwarded to our Developer Team.
This app is not intended for non-tech savvy general public!
My mother accidentally entered into demo mode while trying to log in to her app and she was under the impression that she logged into another person’s account. She took the phone to nearest branch to log back to her own account. Branch staff were so incompetent and wasted more than an hour trying to change passwords/deleting app/doing all sorts of things and managed to lock my mother out of the account. Finally they asked mom to go home and figure out the app by herself.
Only thing that the branch staff had to do was,
1. Know their bank app.
2. Realise the customer had gone into demo mode (like I did in 2 mins).
3. Contact the developer/IT support if they are not sure of a solution.
Suggestion for developers,
1. Separate demo mode from app interface (add a title saying DEMO mode for easy identification)
2. Add a prominent close button to exit demo mode.
3. Be more conscious of the fact that most of your customers are not tech savvy. App has to be user friendly for the general public.
4. Finally, please educate your staff when you roll out new apps/features.
Good luck!
Developer Response ,
Dear user, we truly regret the inconvenience caused. Your valuable suggestions will be forwarded to our Developer Team. For your future inquiries, please feel free to contact ComBank Digital team directly on +94 11 2353984 during office hours or 24x7 Digital Banking Help Desk on +94 11 2353596.
Extremely poor development of an app
Who developed this app why did even Apple approved this? Cannot copy from to fill login detail. Tiny fields cannot click easily.
Ask some university students to develop one. This kind featureless app shouldn’t take more than a few hours to build.
🤮🤮🤮
Developer Response ,
Dear user, we regret any inconvenience caused in this regard. Your valuable feedback will be forwarded to our Developer Team.
App Privacy
The developer, Commercial Bank of Ceylon PLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
- User Content
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Commercial Bank of Ceylon PLC
- Size
- 99.4 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Singhalese, Tamil
- Age Rating
- 4+
- Copyright
- © Commercial Bank of Ceylon
- Price
- Free
Supports
-
Wallet
Get all of your passes, tickets, cards, and more in one place.