HNB Digital Banking 4+

Please add a function to search through the saved beneficiary list it’s very difficult to select a payee after going through the long list

Hi, thank you very much for your suggestions. We will try and incorporate them in the upcoming versions.

Tried logging in from overseas and the app appears to be so darn slow. Moreover, the app keeps spitting out “something appears to be wrong. Try again later.” even when I somehow managed to get in and do stuff. So frustrating. By far the worst user experience I have had from a banking app. Things used to be good, however, until I ran into the above.

Hi, We regret to note this. Please update the latest version of our app & try to access. If you have any further concern, Kindly drop us an email to ebanking@hnb.lk with your contact details. We would sort your issue out.

Using from overseas and this app is a nightmare! It literally takes around 2 mins to load the next page consequently resulting in session time outs. Also, never get the OPT to the foreign number so have to rely on the email OTP.

It was working nicely last year, but now it has reached the pinnacle of sri lankan banking apps. Frustrated!

Hi, we are sorry that you're having issues with the app. Can you write to us at ebanking@hnb.lk. Kindly include a description of the issue you are facing, your Android version, and your app version. We will investigate immediately & solve the issue