DoorDash - Dasher 12+

I downloaded the app because I found multiple advertisement on social media saying that they have available space for new riders to join. It’s been 2 weeks since I downloaded the app, there is no place to upload the relevant documents and no contact telephone line to talk about account activation either. When I contact support via chat, all they saying is that their escalate team will contact us through email regarding account activation. But I contacted them 3 times via chat. But no one from escalate team contacted me throughout last 2 weeks.
It’s ridiculous!
If they cannot handle new riders or they do not have space for new riders please STOP advertising on social media saying there is available space for new riders. STOP misdirecting people please. Hope someone from management sees this and act upon this matter without playing with people’s time.

I opened an account on dasher to multi app with uber, and after a few deliveries I am appalled by the low pay. I received so many requests over 4 km that only paid $5. I ride a bicycle, and for comparison I get paid $7 for 1.5 km trips on uber and have never been paid less than $6 unless it’s under 1 km. Sure, there are more requests on dasher, but it’s not worth the distance and time and especially not worth the immensely disproportionate pay. The bonuses on dasher are laughable, only +$1 per order.

The app is also problematic, not letting me push down the info tab so I can actually see the map, it’s also set in miles and there is no setting to change it to km. I also get an sms every time there is a request which is annoying. The map system in the dasher app is also inaccurate. I decline many orders that I find unrealistic, and as a result get less requests. Maybe if the pay wasn’t a joke, I would accept more.

I know that for consumers doordash is generally cheaper than uber eats, and I can see how getting more orders from doordash can be better than waiting on uber, but it simply isn’t practical for bicycles; accepting far orders that take 30 minutes and an additional 30 minute surge back to my comfortable waiting area is not efficient. If I had a car or motorcycle, maybe I would still consider dasher, but even then I don’t know how profitable it would be when put up against fuel and maintenance costs with low pay.

deliveries marked with “Hand It To Me” by customer always result in errors if you have to complete the delivery when the customer is not available. I always get an error message saying something like “we are really busy, try again in a few seconds” Also there needs to be an option to complete “hand it to me” deliveries with a photo as yiu have no proof that the food was dropped off and people have tried to scam doordash twice saying they didn’t get their orders when I have handed it to them. Also I don’t know if I am doing something wrong but the flash does not work with the app. I have to carry a torch around to complete deliveries that are left at the door at night. Update. Base pay for deliveries has dropped as well as the base pay for adding a second delivery. The second delivery takes you way out of your zone and would usually pay 3 times what they offer you when you add it as a second delivery. Because the base pay has dropped so much be aware that double deliveries are paying less than some single deliveries. Many times I have seen a delivery pop up and the pay wasn’t that great but I accepted it anyway only to find out that it was 2 deliveries. Not that common now to be making $10 an hour.