Escea Remote 4+

Escea make a great fireplace, I certainly see them as best in class, but I think in 2023 they should have a much better app, this lets them down and gives the impression they are not modern and high-tech. Escea should recognise importance on the software and customer experience side of more digital customers, and just what consumers have come to see across other products and expect.

I spent $25k on my DS1650, I wish the app matched the product. It crashes unexpectedly, can’t modify schedule via app; can’t set schedules based on weather or temperature, or different days of week. All simple schedules for any other smart home product.

Whilst not perfect I thought it important to note that things have changed since the one other reviews, or those reviewers were having technical difficulties. You certainly can remote turn on your fire with the app so long as you sign up for an account. The app lets you set temperature and two timers (on and off) which feels a little restrictive given most apps let you set daily timers Apple alarm clock style.
I do find that the app gets stuck on “refreshing” a lot, if it does you need to go back to my fires. Wait three seconds then open again.
The app could definitely do with an update, but it does work as intended and is a great feature along with the fire.

Will update the review if they update the app

Their Devs are extremely lazy when it comes to updating their app it’s been over a year since I could control my fireplace with my phone, I contacted them and they said that the iPhone update affected their app and they are working on it. Taking a year to update an app is not expectable especially when their heaters are $10k+ and are advertised to work with phones, false advertising if you ask me.