Facebook Ratings and Reviews

4.3 out of 5
577.3K Ratings

577.3K Ratings

S* 07 ,

Grateful to Facebook

I’m blessed because every day I can express my feelings and I feel so good when I posted on Facebook I used to be very introvert but these days because of Facebook . I express every day how I feel in the morning and also I follow many pages that motivational writing remind me every day little bit of improving myself. I’m very very grateful to Facebook I always use it as a positive site. I don’t think there is any negative it depends on who and how you using my feedback Facebook saved me from loneliness and still, I’m doing my every day job house task, looking after checking on my friends by children’s. it’s not that I’m doing only Facebook . I’m doing everything and I’m getting energy because early in the morning I express my feelings through Facebook on the page. I said good morning to my friends and for the day what is mine motivation express? It’s so helpful thank you thank you very much.

Mikeleza ,

Leaves a lot to be desired…

For a social media website that dominates the online world, I’m amazed at how glitchy the iPhone Facebook app continues to be after years and years. From phantom notifications to the endless random faults in the pages section. The Facebook app often drives me up the wall. Editing events seems to be the worst part, the amount of times, I’ve spent hours writing a carefully thought out description, only for it to suddenly disappear when I go to save has meant that I now have to make sure I always copy text and take extra precautions to make sure all the details on events appear the way they are supposed to. Recently, they gleefully announced changes to the pages section and a profile/page switching option. Not much has changed for the better. All the parts that were glitchy are probably still glitchy. Now I seem to get twice the amount of notifications because I’m notified on both my profile and my pages which is quite annoying. As much as I appreciate Facebook for being a leading social media site, I’m still left feeling there is a lot to be desired about the way the application functions on my phone. It could be so much better! A user friendly simplicity seems to be lacking.
Apart from that, the lack of accountability by the organisation leaves me speechless. Multinational companies like Meta get away with so much!!

~:glamgirl:~ ,

Marketplace

Please do something about the review system for sellers on Marketplace…at least 1/3 of the sellers are total time wasters or scammers! You agree to the listing price, confirm the pick up time & address & then they sell to someone else who offers more. Yesterday I drove for half an hour to pick up something & they messaged me 3 minutes before the organised time to tell me they sold it to someone else who ‘offered more when I told them you were coming’. I got the message when I was outside her house! An hour drive there & back and over $10 in tolls for nothing! Sellers do this all the time & the rating system is completely insufficient to warn buyers about them…& as such there is no reason for them to do the right thing. There needs to be a comment section where you can write exactly what they have done. I have also reported someone before for selling a broken robot vac which was conveniently out of battery on pick up…they swore then & afterwards that it was in perfect condition even when I sent a video of the terrible noise it was making as soon as I got home & it had charged. Nothing gets done when these people are reported! And your customer service is completely non-existent. Please do better.

whyiseveryusernamebloodytaken? ,

Facebook issues

Way too many adverts, don’t see my family and friends for adverts, my friends are all taking breaks from fb and when asked why, said sick of only seeing adverts and a waste of time.

Market place is a big issue for me, I post adverts that get stopped and I have no idea why? Is it because I live in the suburb next door 500 m from boundary line of the suburb I posted in? The goods I’m selling are not brand names, not fakes? I’m often sent warnings and no idea why, can’t write in to explain anything etc. I often have rooms to rent because I have pensioner accomodation for disability or seniors but these get pulled down on discrimination to working normal people but I can’t take these people as it’s against my government laws on my houses approvals so I get taken down, have to advertise that it suits these people to attract them to apply. Then I get so many others applying it becomes a nightmare to answer as australia has a big homeless crisis but I can only take certain people but I’m not discriminating it’s my land purpose laws. I can’t ever put this in writing to get my warnings removed. Facebook should have somewhere for sellers on market place to defend themselves

Get a mew. ,

poor service

Hi
I have been having issues with facebook and instagram for months now no one gets back to me and no one has fixed my accounts
A while ago my facebook account was hacked causing my FB and Instagram account to be restricted and my IG closed! I had to gain access back to my account and change my password to get control of my account again. I have messaged facebook numerous times to have them lift the restrictions and give me back my IG account which has yeats and years of photos of my children on it. No one ever reply's or fixes my accounts. You can clearly see by my previous usage that the content that was posted on my accounts was not me also by the fact i had to regain access cause the hackers locked me out! Can someone pls help me and fix the facebook issues i am still having with marketplace and the accounts centre but also give me back my instagram that contains my personal property of my children on it.
Or at least contact me and work with me to fix the problems i am getting very frustrated and upset that thsi has been ongoing now for months and no one seems to want to help but they were real quick in shutting down my accounts with no actual investigation process

Bramble1234567743 ,

Disgusting Accusation with no way to dispute

Facebook sent me what can only be described as a disgusting accusation that I had shared child nudity and/or child sexual exploitation. I cannot tell you how angry I am, as a father of three young children you could not accuse me of anything worse. Then on top of that I get another message saying I have done the same thing for a second time and now I am banned! I have written to Facebook several times trying to find out what exactly I shared that caused this accusation with absolutely no response at all. If I had actually done what they accused me of should they not be contacting the police?? If someone accused me of something as disgusting as this in person, I am not normally a violent person but I would honestly punch them in the nose on the spot. There’s nothing you can do with these faceless cowards, it’s a terrible position to be in and you do feel very helpless and small. I know the information Facebook holds is shared with businesses, authorities and other entities so it just destroys me thinking an allegation like that may be floating around out there. It’s just not good enough and something needs to be done about it. Maybe just delete this app until it can responsibly function.

WhyDoMeLikeThat:( ,

Unexpected Error

Before today I would have given 5 stars BUT-
Every time I try logging in on the Facebook app on my phone it comes up with “An unexpected error occurred. Please try logging in again”. I tried deleting and re-downloading the app, turned my phone off and on and it’s still coming up with the unexpected error message. I can only log in on the Facebook website on the internet but then when I try use messenger I get the exact same message “An unexpected error occurred. Please try logging in again”.
Also when I woke up this morning, my account had been disabled and nothing will tell me what for, or for how long. When I search my name on my sisters account, I cannot find it. So it’s not just disabled but it’s deleted? I’ve been disabled before and this has never happened. I’ve had people asking me why I’ve deleted Facebook when I haven’t, so I’ve had to make a new one. And also my Instagram account that was connected to my Facebook that got disabled, had 300+ photos of my babies that are now gone. I don’t know what’s going on but over the 9 years I’ve had Facebook this has never happened to me. If someone can try retrieve my account back I would really appreciate that...

J & V Elite Motors ,

Marketplace Incompetency

The marketplace reviewing bots/systems for their commerce policies are extremely incompetent. I listed a car for sale and got banned for violating the commerce policies for advertising adult products! Since when is a motor vehicle an adult product? I was locked out of marketplace until my first appeal request for my ‘violation’ was reviewed, which took over 2 days. This review then said my listings went against their commerce policies and I was permanently banned from marketplace and could no longer access it. The next day I requested another appeal for review and after only 10 minutes this time they said that my listings DO follow their commerce policies and after all this I was finally able to use marketplace again. I had done nothing wrong this entire time yet Facebook still messed me around for over 3 days, cutting me off from contacting my customers, which are majority from marketplace nowadays, and from advertising my stock. This has severely negatively affected me and the only compensation I have received is a minuscule statement ‘We’re sorry for any inconvenience this may have caused’ from the second review. This is simply not good enough.

RunLikeRach ,

Two factor authentification

I received notifications for about a month pressuring me to turn on two factor authentication. I had no desire to do so. What is wrong with just my password? It’s Facebook, for goodness sakes.
Anyway, after a month of this, Facebook turned it on anyway, which subsequently locked me out of my account as I didn’t know the passcodes or whatever. I then had to upload very sensitive information to get temporary passcodes, but couldn’t find the information I needed when I logged in, and it wouldn’t allow me to turn of two factor authentication, rendering the process of submitting sensitive information etc useless.
I was also supposed to receive text messages helping me, but never got anything. Again, over a month of trying and not a single one to help. HOWEVER I was receiving messages about my friends updates, so I knew what I was missing out on :/

Facebook has no IT or contact to call or any email that responds. No one can help and it just angered me so much. Incredibly frustrating. I am making no effort to recover this account, even though I’ve had it since 2009, because I’m absolutely over it.

🤘👎😽🎃🤖😻😾🤲🏾 ,

The pornography issue

Hi, I hope others and Facebook see this review and actually do something about the pornography and soft pornography that is actively posted on this platform. I occasionally go on Facebook to see if anyone has sent anything to me. Today I decided to scroll into the feed and within 4 posts I see this post and a story showing pornography of women. I report it and tell Facebook to show less of what I just saw. I refreshed the page 5 time and each time I did I saw another post and story of pure pornography. Facebook should be ashamed to say there website is for people 12 and older. I’m a 17 years old guy who now days can’t go in social media without seeing a half naked or completely naked women. I’ve had to remove myself from every platform so I can’t see soft or hardcore pornography. Imagine how it is for boys younger than me and it rots their mind and poisons them from within. I beg Facebook to actually make an effort to ban all pornography accounts or sexual activity on their site so that kids can go on social media without stumbling onto pornography and going down a dark path of addiction and mental abuse.