Fever: local events & tickets 12+

I am one happy customer due to the great service I received with getting my voucher issues sorted.
I bought my tickets last year not realising I had used a different email to log on to purchase them. As a consequence I didn’t read the email notification about concert to be cancelled due to Covid. I contacted fever team who assisted me redeem my vouchers. I made another mistake with bookings and mentioned it to Paula@fever who was assisting me not expecting anything. I was pleasantly surprised when told they’d look into it straightaway and resolved that issue as well! I now am able to purchase tickets using the vouchers to a concert of my choice.
Thank you very much fever team. Made me confident to purchase tickets with Fever for future events due to great customer support and service!

Hello! 😊
Thank you so much for your 5-star review!
We will share this with the customer service team to let them know to keep up the amazing work!
Best regards,

I booked tickets online but accidentally chose the wrong date. Luis@fever was extremely efficient, clear and helpful after initially conversation over the live chat at 7:30pm I got an immediate response then through emails for confirmation (which he explained in the chat). I have my new tickets (on the correct day) without added stress or having to spend any extra within 12hrs of my first message.

Really fantastic customer service. Thank you Luis S.

The website to book the tickets and the Fever app to book are very easy to use. I look forward to keeping the app and seeing what else is available through the year as there’s quite a variety they have on offer.

Hello. Thank you so much for your 5-star review. We have worked very hard to provide a quality event, so we're glad to know that our mission has been accomplished.

Fever Team

It’s been the worst experience I ever had with an events app.

I first bought two tickets to go to a candlelight concert. The concert was canceled due to rain and so the event people told us, they changed the date of our tickets and, in the case that we couldn’t attend that day, to contact fever up to reschedule. Unfortunately we couldn’t attend to the new date so I contacted fever up several times to get my tickets rescheduled as there was another event later on, after two weeks of trying to reach out to them, didn’t get an answer and lost the opportunity to attend the concert as they replied to me when there were no dates available anymore. When I asked for a refund they just gave me a voucher to use in another event.

After a while, I saw another event in which I wasn't too interested but I had to use the voucher, right? So I went in and try to purchase two tickets with the voucher. I had so many errors in the app and they ended up charging me $135 in my bank card and only use a bit of the voucher!! SO FRUSTRATING
Now they don’t want to refund me the $135. So they’re basically stealing from me. Terrible.

Fever up- is that how you make money? Charging users mistakenly and making them use that money again in your terrible app?

This will obviously be raised with consumer affairs.

Hello, we are sorry that you feel that way. We have checked your case and we can confirm that it is been sorted already by one of our agents. We are very sorry for the inconveniences caused. Best regards,