G'day Parks 4+

Every now and then the barcode for the fuel discount doesn’t refresh after it’s been claimed at a fuel site, so next time you use it, it’s invalid because technically it’s been claimed. A manual refresh button for the fuel barcode would be a good feature to add.

G’day Bruiiieeeee, thanks for leaving us your review. We acknowledge that some of you may experience difficulties with the fuel redemption process. We are working on improving this process to make sure it works seamlessly for everyone, so stay tuned for future releases, they just might contain the fix you need.

I think the app is ok but I found it clunky to navigate and a little basic. The developers need to look at other accommodation apps to get some ideas from the them.
A few things needing improvement:
1) when I pick the date I also want to know the day of the week I’m picking. I know it’s possible because the Apple Calendar shows the day as well as the date.
2) when looking at the map it tells me the price but not the name of the park. I’m unlikely to pick by price but more by location. I need the name of the park so I can then click on the park name in the list below the map to get more info.
3) when my dates are not available, it doesn’t tell me the next available date. It makes me put in date after date until I find a date available. That’s useless and very time consuming. It needs to show a monthly calendar showing dates available and dates booked out.
4) if I pick a park I want to be able to see what’s available at the park. I expect to be able to see photos of the reception, the pool, the camp kitchen, the ablution blocks, a map layout of the park. I couldn’t seem to find any of this. I had to go to WikiCamps to see more photos and get proper reviews as the app doesn’t have enough info. Plz add more photos.

That’s it for a start. It will be good if these things can be fixed quickly as I like these parks and would like to use the app.

G’day ‘Where to travel next’, a big thanks for your very considered feedback and suggested solutions to some of the challenges you have experienced. We are constantly looking at ways to make improvements to the App and will continue to make revisions and upgrades based on user feedback, and such suggestions assist in prioritising this work. Keep an eye out for upgrades and we hope to see you at one of our parks soon.

This app is so frustrating. It has allowed me to book sites that are too small at a caravan park. They had to call to say they couldn’t fit my van it after booking.

The app has now been updated. Today I searched for a caravan site, the app told me there was one available. I went through the whole process of booking, right down to entering payment details and accepting terms and conditions and then it said “unfortunately the accommodation is booked for your selected dates, please try adjusting your search or choosing from some of our other accommodations”. I then received an email saying the booking was accepted! After the last experience I don’t know what to believe.

G’day aimee, thank you for your very thorough feedback. We constantly look for opportunities to improve, so we’ve definitely taken your experience into consideration. As for the length metric system in the app, the more recent version should already indicate that the field is captured in metres. Of course, now taking your feedback into account, we note that this could still be further improved, so do look out for updates in future releases!