I played this game everyday for a bit over 3 years. It’s highly addictive of course and the way it is designed means there is always a new reward to work towards. Gifts, short term events, bonus games, PvP points which reset each day and clan mode which allows you to play with people from around the world as a joined force. Amazing right ?? Sadly, this game is fraught with problems. Constant glitches means players are forever losing progress, which turns out to be quite expensive if you have paid $$ for some of the extras that after a glitch or faulty upload, are lost for good. I can accept that some games have upload problems and occasional glitches, but this one is the worst I’ve experienced and to add to the frustrations, writing to ABI for assistance or support is often futile. The most common response I received was ‘sorry- we cannot reinstall your purchases’ or ‘please screenshot your game each time you progress, for proof’. Furthermore, the ads that we must sit through to earn rewards, were, 3 years ago, only 10 seconds or so but have now crept up to like 1 whole minute. Unless you want to pay for the ‘ad free’ pack. Which I had to do three times as it was lost in the upload malfunctions. On the whole, (as you can tell dear readers) I’m disappointed in ABI for the very little assistance they offered to a long term supporter. And in myself for having wasted so much time on a faulty game that sucked me in.
Thank you for taking the time to share your positive feedback and for being such a passionate supporter! Your feedback is valuable to us and helps us identify areas that need improvement. We apologize for any inconvenience caused by the bugs, gameplay changes and customer service. Our team is actively working on addressing these issues and improving the overall game experience.