ServicePlanner
Ministry & Field Service App
$4.99
ServicePlanner is a Field Ministry and Contact Management app designed for Jehovah's Witnesses.
• Dropbox Sync - automatically backup your data and sync across multiple devices.
• Integration with Territory Helper.
• Today Screen - quick access to the Timer, Videos, Publications, Website Browser, Activity Planner and your scheduled calls for the day.
• Timer - record your time spent in the ministry or on "other" work (LDC etc). Tap the timer bar on the Today screen or force touch the app icon.
• Contact Management - centrally manage your Calls with a searchable Contact list. Colours are carefully used to indicate the Contact Type and if your visits are overdue or on schedule. Slide on a Contact to quickly reschedule their next visit, or add a Return Visit. Tap+hold to enter multi-select mode and edit multiple contacts at once.
• Contact Visit History & Library - quickly access your call history with a list of previous visits. Colour again is used to visually indicate the Visit Type. Define your Next Visit Date and Plans. A central Library for each contact shows all of the publications you have ever placed with them.
• Contact Filtering - powerful filtering allows you to define how you Group and Sort your calls. Search for Contacts using Tags, Language, Locality, Next Visit Date, and even by Publications Placed or Not Placed.
• Map View - get an overview of your Calls, search for addresses, place custom markers for the location of your Car, Territory, Kingdom Hall, your Home and more. You can tap+hold to create a new Contact straight from a map location.
• Library - centrally manage Publications and Videos. Optionally add Cover Art to make it easier to visualise items. Video locations can be downloaded for offline use, or streamed to free up storage space. Add items to your Today screen. Note that the Library is empty by default, users will need to populate it themselves.
• Websites - use the inbuilt browser to show web content. Bookmark your favourite websites. Supports Reader View with Themes. Reader View supports Chinese Pinyin, Zhuyin, Yale, Sidney Lau above Chinese characters when reading content from the official websites.
• Monthly Activity - plan your daily activity with Planned Hours vs Actual Hours. Projected Hours indicate if you are on track with your time.
• Service Year - see at a glance your hours per month and a summary of your activity for the Service Year. Projected Hours indicate if you are on target to reach your annual goal.
• Scheduling - define your Annual, Monthly and Daily Hour Goals. These will then be used to track your progress for the Month and Year. Apply your Daily Schedule to your Month and view the Projected Hours - so easy to see if you will get your time in or if you need to alter your schedule.
• Witnessing Partners - arrange your partners each day. Contact your witnessing partner by SMS, Phone, or messaging apps. Mark the arrangement as confirmed or not. Icons on the calendar indicate days with arranged partners. Optional integration with iOS calendars.
• Reporting - support for multiple Hour Credits and Carry-Over Minutes. Your Monthly Report can be submitted using Email, TXT, Telegram, WhatsApp, LINE or Hourglass. Setup your overseers details and your report options in Settings.
• "Other Hours" - log your non-ministry hours such as LDC or Branch Consultation work. Up to 5 "Other Hour" categories can be scheduled and planned alongside your Ministry Hours. Configure the category name (eg "LDC") and Reporting options in Settings.
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And this is just the beginning!
Please check the website for details and support:
www.serviceplanner.app
Requirements: iOS 11+
Some mapping features require a connected device.
All support and documentation is provided in English.
Some cannot locate the app because they search for "Service Planner".
This ministry app for JWs is called "ServicePlanner".
more Super useful app! Works really well! If "other hours" planned and actual was a different color (or shade) to "ministry hours" planned and actual, it would be useful to glance at the calendar and be able to distinguish what was ministry and what was other
Super useful app! Works really well! If "other hours" planned and actual was a different color (or shade) to "ministry hours" planned and actual, it would be useful to glance at the calendar and be able to distinguish what was ministry and what was other
Great app for keeping you organised. Great support too.
Great app for keeping you organised. Great support too.
Enjoy using this app. Has great features I haven’t found on other apps. Easy to use and well laid out. Ensures I remain organised and effective. I have found it very useful working in the Foreign field and different territories.
Enjoy using this app. Has great features I haven’t found on other apps. Easy to use and well laid out. Ensures I remain organised and effective. I have found it very useful working in the Foreign field and different territories.
Performance improvements and bug fixes.
3.1.1 29/05/2025
This is a reasonably big release with a number of changes related to the new reporting guidelines.
ServicePlanner now allows you to optionally hide "hours" and show ticks on the monthly calendar and annual report, supporting the overall focus switch from counting time while still encouraging you to plan your ministry.
## New Features
- Toggle a months reporting between "Shared in Ministry" or "Full Hours" mode using the new button next to Send Report.
- Option to hide hours on the Activity Calendar and show a tick instead. Toggle this from the top/right menu option on the Activity screen.
- Option to hide the Placements, Videos and RVs on the Activity screen. Otherwise they are greyed out but still visible for access to the detail screens.
- You can set the default reporting mode in Settings > Reporting. Otherwise you can change it month-by-month, for example when auxiliary pioneering.
## Issues Fixed
- Fixed issue with service year date range in some time zones.
- Fixed issue with backup reminders.
- Fixed the annual hours summary bar sometimes including carried minutes.
- Fixed issue reporting credit hours vs max hours.
- Further refinements to the Dropbox sync rules.
## Other
- You can now send your report via NW Publisher.
- iOS 14 now required.
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I hope you are still enjoying ServicePlanner? If you are, please share your feedback on the App Store. Thanks for your support!
3.1.0 28/11/2023
I am very pleased to announce version 3.0 of ServicePlanner.
* There are now up to 5x "Other Hours" categories available - each with scheduling, reporting and timer support.
* You can set a limit on other hour credits. Hours added over the maximum will reduce the reported amount. The current limit defaults to 75 hours, but you can change it at any time.
* There is improved visibility for the different hour categories on both the Month and Year Activity Calendars. For example, you can easily see how many LDC or HLC hours you did. Click on a category in the Report section to show the related hours per day in the calendar.
* It has been great to see how ones are using the daily notes inside the Activity Calendar. You can now assign a colour to the daily note ... which then changes the colour of that day in the calendar. There is a new Notes summary screen. And for those that submit notes with their Report, you can even specify the colour notes to be included.
* A new "Custom" Contact Type has been added ... and you can now rename the Contact Types in the Workflow Settings.
* A new Visit Type "Secular" has been added. This allows you to record a visit with a contact that does not show in your report.
* The Video and Publication screens have been simplified, with some features being removed. When a new user installs the app they will now have some default publications added by default - titles only. As before, users can add cover images and link to external content.
* There is a new video category called "Bible Study". 4x generic video placeholders get users started reporting videos shown.
* Improvements to the Dropbox Sync tooling.
* Better support for Emoji in things like Tags, Contact Names, Saved Filters and more. Power Tip: Use Emoji in contact names to provide visual indicators about the person - gender, age, work, location, language etc. Also use Emoji at the start of your Tag names to keep them grouped together.
* Home Screen quick actions have been enabled for all devices. Tap+hold on the ServicePlanner app icon to see the options.
* ServicePlanner is now available in both Chinese Traditional and Simplified!
* Contacts no longer require an address. There are new Contact Filter options. And you can add a Website URL against a Contact.
* iOS 11 is now the minimum version supported.
Overall there are too many UI improvements and feature enhancements to list here. Keep an eye on the website for a blog post that will go in-depth on what's new in version 3.0.
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Thank you for using ServicePlanner. If you feel inspired to write a review on the App Store it would be much appreciated.
3.0 03/02/2023
Performance improvements and bug fixes.
2.6.8 24/10/2022
Performance improvements and bug fixes.
2.6.7 15/10/2022
Stability improvements.
2.6.6 07/10/2022
Fixed issue with viewing and editing units/apartments in a Territory Helper location/address.
2.6.5 20/08/2022
* New note icon in the activity calendar for days that have a note added.
* Fixed filtering for personal maps in TerritoryHelper.
* New QR Code feature on Publications and Videos. There is a new button to "Show QR Code" which will generate the image based on the URL for the item. You can also save the QR Code to your devices Photo Library.
* Added ability to disable Points of Interest (POIs) on the Map. While POIs can be useful, they are also a visual distraction from the Contact markers. By default POIs are now off, and can be enabled again in the Map layer options.
* Improved stability when sending your report via SMS/TXT.
2.6.4 24/01/2022
* New QR Code feature on Publications and Videos. There is a new button to "Show QR Code" which will generate the image based on the URL for the item. You can also save the QR Code to your devices Photo Library.
* Added ability to disable Points of Interest (POIs) on the Map. While POIs can be useful, they are also a visual distraction from the Contact markers. By default POIs are now off, and can be enabled again in the Map layer options.
* Improved stability when sending your report via SMS/TXT.
* 2.6.3 fixes issue with restoring a manual backup.
2.6.3 10/01/2022
* Added ability to disable Points of Interest (POIs) on the Map. While POIs can be useful, they are also a visual distraction from the Contact markers. By default POIs are now off, and can be enabled again in the Map layer options.
* Fixed issue with adding witnessing partners screen and with accessing the Settings > Addresses screen.
* Improved stability when sending your report via SMS/TXT.
* New QR Code feature on Publications and Videos. There is a new button to "Show QR Code" which will generate the image based on the URL for the item. You can also save the QR Code to your devices Photo Library.
2.6.2 07/01/2022
Multiple improvements and bug fixes.
If you are using Dropbox Sync you will likely be prompted to sign into Dropbox again to benefit from the latest security features. Inside ServicePlanner go to Settings > Dropbox Sync to login again.
2.6.0 30/12/2021
* UI improvements and bug fixes
2.5.1 03/02/2020
A number of improvements and bug fixes:
* When adding a new Visit of type "Not at Home" it will now auto-insert any Plans into the Next Visit Details section, carrying them forward so you don't need to type them again.
* In the list of Visits on the Contact window, it will now show the full note from each Visit spanning multiple lines so that you can easily read what happened on previous visits without opening them one-by-one.
* Improved support for importing ZIP files from the Files app on iOS 13.
* Fixed issue with the Today screen Activity Plugin not calculating Visits correctly.
* Fixed issue with "Other Publications" and "Other Videos" not correctly +/- on the Today screen.
* Added a double-confirm when enabling GDPR mode to minimise any chance the user enables it by mistake.
* Improved support for sending your Report via Telegram. The phone number in Settings > Reporting must be an exact match to the contacts phone number in Telegram.
* Fixed long-press on a month in the Year calendar not going to the correct month in some Time Zones.
Please see the website blog for details: www.serviceplanner.me/blog
---
Positive reviews on the App Store are incredibly helpful. If you are enjoying ServicePlanner, and feel inspired to leave a review, it would be greatly appreciated. Thanks for your support.
Website: www.serviceplanner.me
Help Docs: www.serviceplanner.me/help
Latest News: www.serviceplanner.me/blog
Issue Tracker: www.serviceplanner.me/issues
Facebook: www.facebook.com/ServicePlannerApp
Twitter: www.twitter.com/ServicePlanner_
2.5.0 20/11/2019
Improvements and bug fixes. Please see the website blog for details: www.serviceplanner.me/blog
---
Positive reviews on the App Store are incredibly helpful. If you are enjoying ServicePlanner, and feel inspired to leave a review, it would be greatly appreciated. Thanks for your support.
Website: www.serviceplanner.me
Help Docs: www.serviceplanner.me/help
Latest News: www.serviceplanner.me/blog
Issue Tracker: www.serviceplanner.me/issues
Facebook: www.facebook.com/ServicePlannerApp
Twitter: www.twitter.com/ServicePlanner_
2.4.1 21/08/2019
• New GDPR Compliance mode for users in the UK and EU.
• Territory Helper integration updated to match recent GDPR changes.
• You can now manually record Return Visits and Bible Studies from the Today screen using the "+" and "-" buttons.
• The app now supports Korean and Danish users.
• Bug fixes and improvements.
Please see the website for full details about these changes and the reasons for them on this update: www.serviceplanner.me/blog
Positive reviews on the App Store are incredibly helpful. If you are enjoying ServicePlanner, and feel inspired to leave a review, it would be greatly appreciated. Thanks for your support.
---
Website: www.serviceplanner.me
Help Docs: www.serviceplanner.me/help
Latest News: www.serviceplanner.me/blog
Issue Tracker: www.serviceplanner.me/issues
Facebook: www.facebook.com/ServicePlannerApp
Twitter: www.twitter.com/ServicePlanner_
2.4.0 14/06/2019
• New action menu in Activity > Year screen to allow the manual refresh of the Annual report data.
• The app now supports Norwegian - thanks John!
• Bug fixes and improvements.
Please see the website for full details on this update: www.serviceplanner.me/blog
Positive reviews on the App Store are incredibly helpful. If you are enjoying ServicePlanner, and feel inspired to leave a review, it would be greatly appreciated. Thanks for your support.
---
Website: www.serviceplanner.me
Help Docs: www.serviceplanner.me/help
Latest News: www.serviceplanner.me/blog
Issue Tracker: www.serviceplanner.me/issues
Facebook: www.facebook.com/ServicePlannerApp
Twitter: www.twitter.com/ServicePlanner_
2.3.3 03/05/2019
• The app now supports Swedish - thanks Johannes!
• Added limited support for Campaign Map assignments from Territory Helper. Some users are only allowed to see the maps assigned to them. Because ServicePlanner did not have any Campaign support, these users could not see maps they were assigned as part of a Memorial Campaign. They can now view these assigned maps and also return the map when completed.
• Minor bug fixes.
As always, please see the website for more details about this update.
---
Positive reviews on the App Store are incredibly helpful. If you are enjoying ServicePlanner and feel inspired to leave a review, it would be greatly appreciated! Thanks for your support :)
Website: www.serviceplanner.me
Help Docs: www.serviceplanner.me/help
Issue Tracker: www.serviceplanner.me/issues
Facebook: www.facebook.com/ServicePlannerApp
Twitter: www.twitter.com/ServicePlanner_
2.3.2 10/04/2019
• The app now supports Swedish - thanks Johannes!
• Added limited support for Campaign Map assignments from Territory Helper. Some users are only allowed to see the maps assigned to them. Because ServicePlanner did not have any Campaign support, these users could not see maps they were assigned as part of a Memorial Campaign. They can now view these assigned maps and also return the map when completed.
• Minor bug fixes.
As always, please see the website for more details about this update.
---
Positive reviews on the App Store are incredibly helpful. If you are enjoying ServicePlanner and feel inspired to leave a review, it would be greatly appreciated! Thanks for your support :)
Website: www.serviceplanner.me
Help Docs: www.serviceplanner.me/help
Issue Tracker: www.serviceplanner.me/issues
Facebook: www.facebook.com/ServicePlannerApp
Twitter: www.twitter.com/ServicePlanner_
2.3.1 03/04/2019
• The app now supports Swedish - thanks Johannes!
• Added limited support for Campaign Map assignments from Territory Helper. Some users are only allowed to see the maps assigned to them. Because ServicePlanner did not have any Campaign support, these users could not see maps they were assigned as part of a Memorial Campaign. They can now view these assigned maps and also return the map when completed.
• Minor bug fixes.
As always, please see the website for more details about this update.
---
Positive reviews on the App Store are incredibly helpful. If you are enjoying ServicePlanner and feel inspired to leave a review, it would be greatly appreciated! Thanks for your support :)
Website: www.serviceplanner.me
Help Docs: www.serviceplanner.me/help
Issue Tracker: www.serviceplanner.me/issues
Facebook: www.facebook.com/ServicePlannerApp
Twitter: www.twitter.com/ServicePlanner_
2.3.0 02/04/2019
- Performance and stability improvements.
- New filter option to Group contacts with Phone numbers.
- New filter by "Unassigned" Maps in Territory Helper.
- New change app language via in-app Settings.
- Bug fixes.
---
Positive reviews on the App Store are incredibly helpful. If you are enjoying ServicePlanner and feel inspired to leave a review, it would be greatly appreciated! Thanks for your support :)
Website: serviceplanner.me
Help Docs: serviceplanner.me/help
Issue Tracker: serviceplanner.me/issues
Facebook: facebook.com/ServicePlannerApp
Twitter: https://twitter.com/ServicePlanner_
2.2.4 15/02/2019
- Performance and stability improvements.
- Minor bug fixes.
---
Positive reviews on the App Store are incredibly helpful. If you are enjoying ServicePlanner and feel inspired to leave a review, it would be greatly appreciated! Thanks for your support :)
Website: serviceplanner.me
Help Docs: serviceplanner.me/help
Issue Tracker: serviceplanner.me/issues
Facebook: facebook.com/ServicePlannerApp
2.2.3 27/11/2018
- Performance and stability improvements.
- Minor bug fixes.
---
Positive reviews on the App Store are incredibly helpful. If you are enjoying ServicePlanner and feel inspired to leave a review, it would be greatly appreciated! Thanks for your support :)
Website: serviceplanner.me
Help Docs: serviceplanner.me/help
Issue Tracker: serviceplanner.me/issues
Facebook: facebook.com/ServicePlannerApp
2.2.2 03/11/2018
Changes in 2.2.1
==============
* Added Month + Year Hours Summary to the Activity tab
* Minor bug fixes
New Share Contact Options
======================
* Sharing using the Summary Email will now include a file attachment that another ServicePlanner user can use to directly import the Contact.
* You can share just the file (without the email) and send via AirDrop or using messaging apps like Telegram, WhatsApp, Viber etc.
New Manual Backup / Restore
========================
As an alternative to Dropbox Sync, you can now use the new Manual Backup option. Send the backup via AirDrop to another device, or store it using a cloud service or file sharing app. You can also email the backup via the default Mail app which will use the free Mail Drop solution to store the file for 30 days. The point is - you get to choose.
To restore the backup, simply locate the ZIP file and choose to "Open in..." ServicePlanner.
The Manual Backup feature includes an optional Reminder service - choose to be reminded every 7, 14, 30 or 60 days.
You can read about these new features on the ServicePlanner Blog which explains them in more detail.
---
Positive reviews on the App Store are incredibly helpful. If you are enjoying ServicePlanner and feel inspired to leave a review, it would be greatly appreciated! Thanks for your support :)
Website: serviceplanner.me
Help Docs: serviceplanner.me/help
Issue Tracker: serviceplanner.me/issues
Facebook: facebook.com/ServicePlannerApp
2.2.1 21/10/2018
New Share Contact Options
============================
* Sharing using the Summary Email will now include a file attachment that another ServicePlanner user can use to directly import the Contact.
* You can share just the file (without the email) and send via AirDrop or using messaging apps like Telegram, WhatsApp, Viber etc.
New Manual Backup / Restore
============================
As an alternative to Dropbox Sync, you can now use the new Manual Backup option. Send the backup via AirDrop to another device, or store it using a cloud service or file sharing app. You can also email the backup via the default Mail app which will use the free Mail Drop solution to store the file for 30 days. The point is - you get to choose.
To restore the backup, simply locate the ZIP file and choose to "Open in..." ServicePlanner.
The Manual Backup feature includes an optional Reminder service - choose to be reminded every 7, 14, 30 or 60 days.
You can read about these new features on the ServicePlanner Blog which explains them in more detail.
---
Positive reviews on the App Store are incredibly helpful. If you are enjoying ServicePlanner and feel inspired to leave a review, it would be greatly appreciated! Thanks for your support :)
Website: serviceplanner.me
Help Docs: serviceplanner.me/help
Issue Tracker: serviceplanner.me/issues
Facebook: facebook.com/ServicePlannerApp
2.2.0 10/10/2018
* Official support for iOS 12.
* Optimisations for the iPhone XS Max.
* New Address detail screen when working with a Contact.
---
Positive reviews on the App Store are incredibly helpful. If you are enjoying ServicePlanner and feel inspired to leave a review, it would be greatly appreciated! Thanks for your support :)
Website: serviceplanner.me
Help Docs: serviceplanner.me/help
Issue Tracker: serviceplanner.me/issues
Facebook: facebook.com/ServicePlannerApp
2.1.0 28/09/2018
Performance improvements and bug fixes.
more Version 3.1.1 29/05/2025
Data Not Collected The developer does not collect any data from this app.
