Takes a few IKEA visits to work it all out but definitely great for improving privacy and mood of our apartment. Not all Idea components are designed to work with the App so please check the forums for advice. The Smart Home symbol does NOT mean universally friendly to the App. IKEA website is not clear at all dubbing many items Smart that cannot be added to the App. Staff at our Richmond store seem to avoid the Smart Lighting area, maybe because customers ask a lot of questions, so do your homework to avoid disappointment. At least returns are easy.

While the idea of motion-activated lights is appealing, I have encountered some issues with the performance of the sensors and limitations in the IKEA Home Smart app that have affected my overall satisfaction with the product. One of the main concerns is the inconsistency in the sensors' performance. There are times when the sensors do not detect motion, leaving the area in darkness when it should be illuminated. This unreliability can be frustrating, especially when navigating through the home during nighttime or in spaces with low natural light. Additionally, the limited range of timer options available for controlling how long the lights stay on after being activated by the sensors is inconvenient. Currently, the app offers settings from 2 minutes up to 10 minutes. However, it would be beneficial to have more timer options, including longer durations or even the option to keep the lights on permanently. I believe that IKEA should address these concerns by improving the sensors' reliability and updating their Home Smart app to include more timer options. This would provide greater flexibility and control over lighting preferences, enhancing the user experience and making the sensors a more versatile and practical solution for various scenarios. Despite these issues, the installation process for the sensors was straightforward. However, the inconsistent performance and limited customization options in the app have restricted the overall usefulness of the product for my needs. I hope IKEA considers addressing these issues in future product revisions and app updates to better accommodate diverse customer requirements. Rating: 2/5 stars

What a mess of an app. Numerous UX issues, firstly during set up of your new Dirigera hub, caused by forcing and prioritising a process-blocking firmware update over performing a hand-holding network discovery. Once you do manage to get the hub working, you‘ll find problems with dialogs/modal buttons not fully appearing on the iPhone (which thankfully do appear on iPad) that prevent you from proceeding whilst attempting to add new devices, and other weird scenarios where the app inexplicably won‘t verify your email address for push notifications, or app crashes just by navigating to HomeKit integration. Importantly there should be a means for users to provide feedback to the app devs so these sorts of issues or improvements can be raised/requested by users/willing contributors and hopefully be quickly resolved, which would same time help improve any help docs and UI feedback that‘s currently sorely needed— all that exists now is some non-technical catchall portal on the Ikea website to serve that purpose, which is not serving anyone let alone the customer/user by currently being very useful.

The setup of all the devices was incredibly seamless, made me realise how much more finicky setting up devices was on the old Tradfri hub. You can even add your own third party Zigbee devices easily and they will show up everywhere (including home assistant) via Matter. The only con I’ve found is that HomeKit scenes on the devices are completing slightly slower than I remember on the old hub. I’m hoping this is just a quirk of them being recently set up. An added bonus is that the app design is very nice. Ignore all the old reviews, this hub and app has clearly improved significantly since launch.