Update: I see that in response to the huge amount of complaints about the ridiculous amount of ads, you have taken the opportunity to buy 5 star reviews! Without the purchased reviews that are so obvious from the comments, especially the ‘paid advertisement’ type comments 🤦♀️ People aren’t stupid and a lot more computer savvy these days so you’ll have to try harder when trying to fool people!!!! I’m fed up with the constant increase in ads, particularly the new additional ones showing up in the middle of playing the game. Don’t you dare provide your generic response about having to have ads to provide free content as nobody is complaining about the ads, just the outrageous amount, particularly adding even more ads than there already was previously. After literally hundreds of reviews stating there are too many ads, you have the audacity to increase the amount rather than decrease them. There is absolutely NO need for the amount of ads you are now running, otherwise you would have introduced them years ago. It’s obvious that it’s about increasing profits, not improving the customer’s. I work in the app developer area so can speak with authority that your ridiculous and generic responses to customer complaints is simply incredible. On another note, when I press the cancel button I expect to be cancelled out of the ad, not to have to ‘cancel’ out of it 3 times before I actually get returned to the puzzle. Sort yourselves out before you have no business left at all!
Many thanks for sharing your feedback! Unfortunately, demonstrating ads is indeed the only way to provide more content for our users and keep the game free. However, unfortunately, low-quality advertising is sometimes found in the application. We are doing everything possible to block it promptly. If you see glitchy ads in the app, please, send an email to support@jigsawhd.zendesk.com and provide the screenshots of the ads so that we can identify the advertisers and block the ads. Your help is truly appreciated!