Compatible Models:
GO Pop+
GO Sport+
GO Tone+
JBuds Air Pro
JBuds Air Pro ANC
JBuds Air ANC (Gen 2)
JBuds ANC 3
JBuds Air Sport (Gen 3)
JBuds Mini
Work Buds
Epic Air ANC (Gen 2)
Epic Air Sport (Gen 2)
Epic Lab Edition
GO Work (Gen 2)
JBuds Lux ANC
JBuds Sport ANC 4
Rewind 2
Flex
Studio+
Studio Pro+
Epic Work ANC
JBuds Open Sport
GO Pop ANC
Epic Sport ANC 3
Epic Open Sport
GO Pods ANC
JBuds Pods ANC
GO Lux ANC
Epic Lux Lab Edition
Studio 2
GO Party
Pop Party
JBuds Party
Epic Party
Epic Pods ANC
JBuds Open Headphone
GO 3
The new and improved JLab app offers complete customization for all JLab App compatible models. Adjust Noise Control settings, Be Aware, touch controls, safe listening levels, and sound to your personal preference – or use the presets for JLab Signature, Balanced, or Bass Boost. Plus, get software updates for your product right when they’re available.
Active Noise Cancellation Control
With the new JLab App, you'll be able to increase the active noise canceling from off all the way to max ANC, (on your ANC compatible earbuds) while in the earbuds themselves you can only select on or off.
Be Aware Audio
Bring the outside in. Use the JLab App to increase or decrease the amount of outside noise you let in by adjusting your Be Aware settings. (For Be Aware Compatible earbuds only)
EQ Customization
Fine tune your sound by adjusting the equalizer settings. JLab products come set with three default settings - called Custom EQ3 Sound, which features JLab Signature, Balanced and Bass Boost and a 4th option 'Custom'. Use the JLab App to test and set your own equalizer settings by adjusting Bass (200, 280, 400 Hz levels), Mid-Range (550, 770, 1000, 2000 Hz levels) and Treble (4000, 8000, 16000 Hz levels).
Custom Controls
JLab products come with controls in each earbud that control anything from volume, track changes, play/pause and more. If you'd like to switch the settings, you can customize your controls further via the app.
Safe Hearing
All future JLab models will now support Safe Hearing. Switch between the default output, 95 dB, or 85 dB for a safe listening experience.
Okay so I need this app to check the audio balance of the earbuds because suddenly the right bud is significantly quieter than the left one, but the thing is, the app will not work!! I open it, give it my email, it then recognises my earbuds and so I press connect, but it never loads. It just keeps me on a screen with the model of buds I have and says ‘connecting’, but it never does! Please fix this im so tired of having one earbud louder than the other! And ps, I’ve cleaned them, so it’s not that.
Works as intended but...
MostlyHonestReviewer
I've been using these with my JLab minis and the app has been good with tap reconfigurations etc and custom eq presents. One day my earbuds recognised each bud as a separate device and after 2 hours trying to figure out what's wrong I tried deleting the app thinking maybe that was the problem since the earbuds would always say JLab on. As it turns out they were the problem. I've reinstalled the app because I do prefer the presets I made on the app but this is an issue that I hope doesn't come up again.
Developer Response
When you get a chance, please reach out to us either via email support@jlab.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-4:30pm p.t Friday 8am-2pm p.t so that we may get you a new unit under warranty. With love from the Lab!
Jlab pop+ not working on app
Saige.H
Earbuds are great but the app will not find the ear buds not matter what. My husband has the exact same but pairs it on his Google pixel and it works without a problem. Can customise his sound ect and change the input selection however I cannot even get the app to find my earbuds. Please help. Or fix the app!!
Developer Response
Hi, we apologize for any issue you might be having! Could you send further details of what you are experiencing to our customer support at support@jlabaudio.com? We'll get you up and running.
Solved the problem of earphone button controls
elldoge
Very pleased with the app, it was easy to disable the earphone button controls.
Developer Response
Hi, that's awesome to hear! Thanks for sharing your experience with us:)
This update brings minor bug fixes and UI improvements.
Version 1.4.3
The developer, JLab Audio, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
PEAG, LLC
Size
116.3 MB
Category
Music
Compatibility
Requires iOS 15 or later.
iPhone Requires iOS 15 or later.
iPod touch Requires iOS 15 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Languages
English and 11 more
English, Dutch, French, German, Italian, Japanese, Korean, Polish, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
