Until recently, pillow has proven to be the most accurate sleep tracker that didn’t require a set up process each night, thanks to its use of the my Apple Watch S3 heartrate sensor, but in recent weeks I have had a plethora of issues with its accuracy and logging. Two weeks ago, it started to incorrectly report my sleep times, sometimes only recognising the first hour or two of an 8+ hour nap, and sometimes not even recording at all. This has proven to be extremely frustrating, since I have been trying to track my sleep habits for medical purposes. The second issue only reared it’s head in the last week, it seems that almost every day, despite my sleep being logged in the app (accurate or not) it doesn’t save the data to the health app. At first I thought this was because permissions were incorrectly set, but somehow, about every 10 days, it logs that nights data into the app, but it logs the exact same data multiple times. So permissions clearly aren’t an issue. Unless this gets fixed, I will probably have to look for an alternative app, even if it means I have to set it up every night before I sleep.
Hello! We are sorry that you are experiencing issues with Pillow. Please contact our support team and we will help you any issue that you are facing. To contact support: Open Pillow on your iPhone → Tap on the Settings icon → Select ‘Helpdesk’.