I am being charged for a premium subscription which I explicitly said I didn’t want. Now my Apple ID is locked as it’s pending payment and I can’t download ANY apps, even free ones. Thanks Night Eyes, you’ve taken the cake for low-down, dirty sneaky sales. It doesn’t even show up as a subscription in my “subscriptions”, however, it’s “pending” in my “purchases. I can’t even find out how to cancel it as it’s not appearing in the subscriptions.
Hello and thank you for sharing your concerns. We appreciate your feedback and are sorry to hear about the inconvenience you're facing.Night Eyes does not autonomously initiate purchases; they must be explicitly authorized by the user. If the subscription is not appearing in your "subscriptions" but is listed as "pending" in your "purchases," it seems to be an issue with Apple's management of subscriptions. We recommend reaching out to Apple Support directly to resolve this matter, as they handle and manage all subscriptions.We understand the frustration this situation may have caused, and we hope Apple can assist you in resolving the issue promptly. If you have any further questions or concerns, feel free to contact us, and we'll do our best to assist you. Thank you for your understanding.