I’ve used Muzz on and off for a few years, but I’m genuinely disappointed by the recent direction the app has taken.To begin with, forcing users to disclose whether or not they have children feels like an invasion of privacy. That kind of personal information should be optional, not mandatory. We live in a world where safety and discretion matter and being required to publicly reveal something so personal feels uncomfortable and unnecessary.Beyond that, Muzz seems to be trying too hard to imitate Hinge but in a way that feels less about improving user experience and more about maximizing profit. The new limit that allows us to message only five people, and then forces us to pay for “Gold” just to unlock five more, is both manipulative and disheartening. It’s like putting a toll gate on a bridge that’s supposed to connect people looking for genuine relationships.This system doesn’t just frustrate users; it actively reduces our chances of finding a compatible partner. By shrinking the communication pool, you’re essentially penalizing users for trying to make real connections the very thing the app was built to encourage.I decided to give Muzz a second chance this year, but after this latest change, I don’t see myself coming back. The app has become less about fostering sincere Muslim connections and more about monetizing loneliness and that’s just sad to see.
Salaam, We’re sorry to hear about your experience recently.Our subscriptions help us maintain a safe and moderated platform, but we want to clarify that it’s completely free to Like, Match, and Chat when both members Like each other. Muzz Gold is optional and offers extra features to enhance the experience for those who choose it, and the limit of active conversations is to help eliminate ghosting and help you focus on your matches! However, please be assured that your feedback has been noted and relayed to the relevant team.We'd love to see you back on the app and if you have any further suggestions or feedback, please feel free to contact us at feedback@muzz.com.Thank you.