iZone Home 4+

Initial setup of app was challenging but we got there. Up until recently when I can no longer access due to message “None of Device is Online”, the app worked reasonably ok but was frustrating when refreshing the screen (by holding finger on phone page and sliding down) as it would always shut me out of the app. Could work around this but it was very annoying as there were delays in restarting and connecting to unit. If that was fixed then a 4star rating would be appropriate.

I thoroughly recommend this app & izone - AAA+. I have had a fantastic experience with 'izone help’ as well as using this app 3.0.2; contrary to some of the other reviews. Perhaps izone help desk would be a good point of contact. I have aircon, retic (12 stations), switches, video doorbell. The help desk has been totally helpful, patient and responsive for a couple of ‘seniors moments’ I have had. The previous version was great until a Western Power outage caused the retic to lose settings. The new version fixed that immediately. It took me perhaps 15min to find my way round the new User Interface but ALL of the old settings were imported and worked. Pinned all the devices & scenes to the home page to suit me, which took a little time. The new app is smooth, stable, professional and ‘just works’ all the time. Love it. Perhaps response time of refreshing is a bit slow at times. Mesh wifi has improved that slightly. The new version works beautifully on my iPhone whereas the previous version did not work at all on it. Now the iPad Pro and iPhone are in perfect sync. I have used the worldwide feature to adjust my retic while overseas and the video doorbell is great away from home.

The new 3.x update has a lot sleeker looking UI graphically, but in reality the interface is now very much over complicated and unintuitive to use.
Surely most users of iZone just want it to control their air conditioning Zones (that’s why we went with iZone over the first party options. Please just give me a simple page that shows all of my zones with the Zone Name, Zone Status (closed/open/climate), Set-point, Actual Temp, and Airflow %. Then if I press on any of those things it gives me the ability to adjust them. If I have 7 different zones, who on the planet would wish to drill down on 7 different pages to see what is happening in each particular zone??? One the old 2.x versions the Zones page more or less achieved what was useful (albeit is wasn’t possible to display airflow and set point at the same time for some bizarre reason.
Can’t imagine it would be worth asking if there are plans to include matter support at some stage? The supposed HomeKit connection is completely unusable.