MyAlarm iFob Control 4+
James Jones
Designed for iPhone
-
- Free
iPhone Screenshots
Description
NOTE:
This app requires a compatible security system and an interactive MyAlarm service plan to function.
Contact your MyAlarm Registered Installer to discuss service plans and options before downloading the app.
DESCRIPTION:
The MyAlarm iFob Control app provides real time control and feedback of compatible, IP enabled alarm systems.
Users can arm and disarm areas, control outputs and doors, view system troubles and alarm system history as required.
Multiple sites are supported allowing easy interface to your home, office and holiday house etc if required, and all events performed via the app are recorded in the system history log for easy auditing. All user restrictions configured on the panel are enforced by the app meaning app users can only control areas and doors they have access to on the system. Selected MyAlarm service plans include the ability to report alarm events via push notification and email.
Each site can be configured for 10 iFob Control users and various app functions can be restricted by the system owner if required giving them total control.
If you are in doubt how to set these options contact your MyAlarm Registered Installer for assistance.
If you don't have a MyAlarm Registered Installer you can locate one in your area here https://www.myalarm.com.au/findInstaller
COMPATIBILITY:
The iFob app is currently only compatible with the panels listed below.
Most older version panels can be upgraded to meet the firmware requirements by your alarm installer.
If you do not have one of the systems listed then do not download the app.
PANELS:
* Bosch - Solution 144 Alarm Panel (via firmware upgrade to Solution 6000 v2.25 and higher)
* Bosch - Solution 6000 Alarm Panel (v2.25 and higher)
* Bosch - Solution 6000-IP Alarm Panel (v3.00 and higher)
* Digiflex - Vision-X Alarm Panel (v2.25 and higher)
* Digiflex - Vision-XIP Alarm Panel (v3.00 and higher)
IP CONNECTIVITY OPTIONS:
* CM751 Ethernet module (v2.16)
* CM745 3G Radio module
* CP741 Wi-Fi Enabled Graphic Keypad
* CP737 Wi-Fi Enabled 3.5" Graphic Keypad
REQUIREMENTS:
For the iFob Control app to function your system needs to meet the compatibility requirements listed above.
Your system needs to have been installed and configured for MyAlarm services and you will need to sign up for a MyAlarm service plan with your installer.
Contact your MyAlarm installer for more information regarding your alarm system configuration and MyAlarm service plan options.
What’s New
Version 4.2
* Fix messages not loading properly for some users
* Fix App Shortcuts Output Selector having incorrect text in English
Ratings and Reviews
Wifi connection issues.
Every time the wifi restarts (black outs or me resetting the wifi modem) the panel has issues connecting to the app. The error message ‘panel unavailable’ is displayed. It’s annoying as I have to organise for the alarm installer to come out and reset the panel for me again. I when no problem using the panel to arm and disarm manually. I the app also feels very outdated, can you please give the option of muting when it’s armed and disarmed etc, it was a novelty at first but now I find it irritating.
Developer Response ,
Hi There,
The Audio feedback can be turned off in the settings for the site under "System Audio Confirmation". Please ask your alarm installer to contact at support@myalarm.com.au or +61 2 97417000 as the WiFi should reconnect automatically.
Cheers,
Alex
----
MyAlarm Support
It works, but… needs some fixes
Could we please just fix the issue where the app requires a restart, every time you transition to or from Wi-Fi, before it is able to connect again?
And could we please have an option to turn *off* the voice announcements entirely? They’re a novelty at first, but after a while it just becomes plain annoying and pointless.
Developer Response ,
Thanks for the bug report, we have begun investigation and aim to have a fix in version 3.13
For Voice Announcements there is a configuration option in the Site Settings (accessed via the gear icon in the top left on the home page and then the double gear button on your site) called "System Audio Confirmation". Turning that on or off will get the functionality you are after.
No support
Be warned, this system relies on you getting service from the installer, and can you imaging them returning your call 12 months later. I cant get a return call and the app company don’t care. Find another installer is the answer from them, but to do that they need to come on site and re Programer it under there account, and yes they charge for that. You need to have control and not be stuck using an installer who may not be around tomorrow. Very poor help from the developer. I have now changed to Risco I have control to add it to different devices and don’t get disconnected each year.
Developer Response ,
Hi Cmikgo,
We are sorry to hear you are unhappy with your experience.
As the app developer we can assure you that we take customer and installer support very seriously.
As stated in the app requirements, an ongoing service plan with your installer is required to use the MyAlarm Interactive Services.
In your case it appears the relationship with your installer has broken down and therefore we would recommended that you contact another installer to support your future security needs.
If you require assistance locating a new installer please contact our support department and they will be happy to assist.
Kind regards
MyAlarm Support Team
App Privacy
The developer, James Jones, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- James Jones
- Size
- 42.4 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Languages
-
English, Greek, Italian
- Age Rating
- 4+
- Copyright
- © MyAlarm Pty Ltd. 2023
- Price
- Free