I’ve been a loyal LastPass user for years, entrusting the app with my most sensitive information, believing that it was the gold standard in password management. But after my recent experience, it’s clear that LastPass has become a cautionary tale of convenience gone wrong.The Good: Let’s give credit where it’s due. LastPass makes password management incredibly convenient. The cross-platform sync is seamless, the autofill feature saves a ton of time, and the security dashboard gives a false sense of control over your digital life. On paper, LastPass is the perfect solution for anyone looking to simplify their password management.The Bad: But here’s where the cracks start to show. Over the past year, the app has become increasingly buggy. Autofill? More like auto-fail. It either doesn’t recognize fields or fills them with incorrect data. The browser extension, once a reliable companion, now crashes randomly or refuses to load entirely. And don’t even get me started on the mobile app—it’s as if they designed it to be as frustrating as possible. Laggy, unintuitive, and prone to crashing at the worst possible times, it’s more a source of stress than security.The Ugly: And then there’s the matter of trust. Recent security incidents and questionable handling of user data have left many—including myself—questioning whether LastPass is truly the safe haven it claims to be. The recent logging issues, where sensitive user data was left vulnerable, have only added fuel to the fire. The company’s responses feel more like damage control

For some reason, the iOS app fails to update passwords that have been manually changed within the app itself. The app will continue to fill the old password until you close and reopen it, after which the password will update. I did not realise this was happening when i was trying to update my security settings for a particular site. Due to passwords being hidden by default, i did not realise Lastpass was repeatedly feeding in old passwords and I got locked out of the site. This is not an issue of the password being slow to propagate between devices. Everything I’ve described (password change and attempted logins to site) is happening on the same device - an iPhone. I replicated this error several times by changing a password and then revealing it within the app - only to display the old password. This left me very confused about what had happened. I absolutely hit “save” every time but the changes only appeared after i had closed and reopened the app. Extremely annoying and a weird oversight for an app that’s meant to be focused on security. This poor user experience, the subscription fee and the 2022 security breach have made me think that I’m long overdue for changing to a different password manager.

I don’t keep a lot of passwords on LastPass. But I know that the passwords I do store will be safe. It’s easy to use, efficient and smooth. One of the passwords I have is to a website. Before, I never signed out of the account because to tell the truth, I didn’t remember the password. Then I found a month or so later I had accidentally logged myself out of my account. I had a good idea of the password, but the app wouldn’t accept any of them. I had to delete the account, and make a new one. But this time I put the password into LastPass. I could access my password without having to sit there for ten minutes trying to remember it. I just signed into LastPass, clicked show password and signed in. I was able to verify my email so I can log in if I can’t get my password on LastPass (which is unlikely). I recommend LastPass to those of you who have those passwords overflowing in your head, because, everyone is human.

My wife and I now keep all our passwords in LastPass. The process for adding a website to LastPass is straightforward. There is room for the user to add extra information they need while using the site. We also keep many other private numbers in the Secure Notes area. Anything can be added as a Secure Note, from your home wi-fi password to attachments of photos of your drivers license or passport.If you lose your master password you're gone, unless you've setup a recovery email with a friend or family member.Emails (and use) from a large number of countries can be blocked for extra security.LastPass will automatically sign you in to many websites, but not all. There seems to be a growing number of sites that require the user to manually enter the login details. Still, even for these LastPass is a handy place to keep the login details.Also, on my version I cannot open related links or other downloads from a site opened on LastPass. For example, if you open your banking site you cannot open a link or download to a previous monthly statement. I'm sure this adds to the overall security but it forces me to login and download such items on the open web.There are much higher levels of security available on LastPass but I've not had the need to use them.Overall an excellent product.