Latch
HQ
Free · Designed for iPad. Not verified for macOS.
Latch is the all-in-one app for everyone who lives or works in a strata-managed building - residents, managers, concierges, and on-site staff. One login, one home screen, every task you used to chase across email, phone calls, and printed notices.
FOR RESIDENTS
- Book the gym, party room, guest suite, or service elevator in seconds.
- See real-time package alerts the moment your delivery is logged at the front desk.
- Submit service requests with photos. Track status from "received" to "fixed".
- Read every building notice in one feed. No more missed AGM agendas.
- Register a guest, request a parking pass, or update your contact info from your phone.
- Pay strata fees, amenity bookings, and move-in deposits in-app.
FOR MANAGERS
- Dashboard with live KPIs across your full portfolio: open work orders, pending requests, packages awaiting pickup, today's access events, and revenue.
- Filter by building or by date range. Click any KPI to drill into the underlying records.
- Send broadcast notices targeted at a single building or a whole portfolio.
- Approve service requests and dispatch them to internal staff or external providers.
- Run inspections with structured forms and photo evidence.
- Manage your team: invite concierges and employees, set custom roles, and control which buildings each member can access.
FOR CONCIERGES AND STAFF
- Log packages with a single barcode scan and notify the resident automatically.
- Issue parking infractions and access-control passes from the front desk.
- Triage service requests: answer it, raise a work order, or route to the marketplace.
- Use the on-site SOPs library to handle anything from a leaky pipe at 2am to a difficult tenant complaint.
BUILT-IN AI ASSISTANT
Ask Lia - the Latch building assistant - anything about your property. "How many packages are waiting pickup?" "List parking infractions issued this week." "Open service requests in 4th & MacDonald." Lia answers in seconds with actionable lists and CSV export.
PRIVACY AND SECURITY
- Single sign-on for managers across multiple buildings.
- Role-based access. Residents only see their own building, staff only see what they need.
- Data is hosted in Canada. Latch never sells or shares user data.
- Push notifications are opt-in.
REQUIREMENTS
A Latch account is required. Accounts are created by the property manager. If your building uses Latch and you have not yet been invited, ask your strata council or property manager.
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
UI improvements and Bug fixes
The developer, BLSM Systems Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Stanley Park Digital Ltd.
- Size
- 4.1 MB
- Category
- Utilities
- Compatibility
Requires iOS 15.0 or later.
- iPhone
Requires iOS 15.0 or later. - iPad
Requires iPadOS 15.0 or later. - iPod touch
Requires iOS 15.0 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Classification
4+
- 4+
- Contains
Messaging and Chat
- Copyright
- © 2026 Latch HQ Inc.