LG TONE Free 4+

What exactly is the app for??? Can’t change settings (well 1 time out ten perhaps), can’t see what charge is, only thing it does is show when connected - but see that in blue tooth settings! Connecting requires you to internet search fact that HAVE TO name the connection precisely (LG-TONE-FP9_LE), that shows up two connections (two ear pieces? or ear piece & dock???). Only useful part of app is access to manual. It’s such a huge pity that my experience of these excellent ear buds have been hugely soured by this useless app 🤬🤬🤬

If you change the name of your earbuds in your Bluetooth settings from the factory settings (LG HBS-FN6 for mine) then the app will no longer be able to find and connect to your earbuds and becomes useless. I spent ages troubleshooting the fact that the app wouldn’t recognise that the earbuds where connected to my phone (uninstalling and reinstalling the app multiple times). However as soon as I changed the name back to the factory settings in my iPhone Bluetooth menu the app immediately found the earbuds and became usable.

The app support button just tried to sell me a dishwasher so I guess I have to write something here. These are buds sound great but the app worked for the first two weeks of me having them and hasn’t worked in four months. Can’t change eq, can’t see how much battery. Pretty useless. Are we getting an upgrade that makes the app work anytime soon? A literally can’t tell how much battery I have until they go flat.