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Description

Count on Lyft to take you where you need to go with safety first. Got an appointment? Need to pick up some groceries? We’ll match you with a driver, help you find the quickest bus route, or show you the nearest scooter — you’ll be on your way in minutes. If it gets you there, it’s on the app.

USING LYFT IS EASY
Choose your destination, find a ride in seconds, and pay directly in the app. It’s that simple.

YOUR WELL-BEING COMES FIRST
We want to make sure every ride is as comfortable as it can be so that you can sit back and relax. With guidance from the CDC and local health officials, we’ve created health safety requirements to help protect everyone in the car. We’ll continue to monitor the evolving coronavirus situation and make updates to ensure everyone knows how to use Lyft safely.

LOOK OUT FOR ONE ANOTHER
All riders and drivers are required to agree to a few simple rules before using Lyft:
- Confirm you do not have COVID-19 or have any related symptoms
- Wear a face mask
- Keep the car – and your hands – clean
- Leave the front seat empty
- Keep the car windows open
Drivers are encouraged to practice extra health and safety precautions every time they get on the road, including thoroughly cleaning and disinfecting frequently touched surfaces daily.

CHOOSE HOW YOU RIDE
With Lyft, you’ve got options. Choose from up to 9 different ways to go, all available right from your app.* Whether you’re looking for an affordable ride, the most direct route, or a way to treat yourself – we’ve got the mode to suit your needs and mood.

* Lyft ride types may vary by region. Check the app to see what is available in your city.

Prices vary based on market condition.

By downloading the app, you agree to allow Lyft to collect your device's language settings.

What’s New

Version 7.12.3

Thanks for using Lyft! We update our app regularly to make your rides even better. Every update of our Lyft app includes improvements in speed and reliability, as well as bug fixes and performance improvements. As new features are released, we’ll highlight those for you in the app.

Ratings and Reviews

4.9 out of 5
12.3K Ratings

12.3K Ratings

UbaUsa ,

Great Hope it comes to Australia!

I am so glad Lyft was smart and sent me an email which allowed me to change country post codes for my credit card when I had some trouble signing up. It’s a great app. Very easy to use and efficient. The rides are much better priced than Uber in Australia. And also option of shared ride too.

Supercallafragilisticespialladocious ,

Terrible Safety Issues & Customer Service Responses

My friend and I had 2 very concerning situations happen to us in the space of a week while using Lyft overseas; both times we received dismal responses from the customer service team. We were travelling in a Lyft where the entire side back window exploded on us whilst driving down the highway—we received a $5 credit as compensation and that was it. The next incident involved us reporting a suspicious car that we travelled in, where the smell of blood was very strong, lots and lots of air fresheners had been strewn across the inside of the car and we could hear the sound of something rolling around in the boot (trunk) of the car. I reported this as my friend and I were both frightened and wanted to make sure there was not a malevolent situation afoot. I received no response or any attempt of a follow up after being told to send screenshots of the driver and the trip route; this incident occurred over a week ago. These incidents are not the fault of the Lyft service itself, but the customer service team’s responses (or lack thereof) have cemented my opinion of Lyft’s quality and safety policies and procedures. I will not being using this service again.

nik_summer_weather ,

Best app in the city

I use Lyft all the time. I love the efficiency and friendly drivers. What I have found recently though is the driver is somewhere different to the location I’ve been told to walk towards. Causing confusion and sometimes no show charges.

App Privacy

The developer, Lyft, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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