Meralco Mobile 4+

Manila Electric Company (MERALCO)

    • 2.0 • 10 Ratings
    • Free

Screenshots

Description

Meralco Mobile gives customers the power to access to their Meralco account 24/7.

With Meralco Mobile, customers can:

1. View and pay bills
2. Report an outage
3. Inquire and give feedback
4. Get notifications from Meralco
5. Compute the cost of using appliances with Appliance Calculator and Orange Tag
6. Get energy efficiency tips and updates on exclusive appliance promos with Bright Ideas
7. Find the nearest Meralco Business Center or Bayad Center

Please note that the Meralco Mobile app requires access to the following services to operate properly:
* Camera: Allows the Meralco Mobile app to access your device’s camera. You can use your camera to take photos and upload together with your reports on brownouts, busted lights, leaning poles, etc.
* Storage: Allows the Meralco Mobile app to access the media library of your device for you to attach photos / videos when reporting brownouts, busted lights, leaning poles, etc.
* Location: Allows the Meralco Mobile app to access your location to show nearby Meralco Business Centers and Bayad Center branches.

What’s New

Version 2024.02.08

Meralco App Powered Up!
The app has been updated to enhance your Meralco experience with:

1) Simplified and more efficient electric service reactivation (now less steps for registered customers)
2) Improved PDF viewing and downloading

Other minor enhancements and bug fixes were also made to provide you with the best app experience possible.

Make sure you are using the app's latest version to enjoy better usability. Download now!
#PowerUp with Meralco Mobile App

Ratings and Reviews

2.0 out of 5
10 Ratings

10 Ratings

Jao Capricci ,

A terrible app

When paying it says session has ended. So not able to pay. Then asks something “it seems like your payment did not push through” it’s more like an app joking.

I deleted the cache and still not working. Uninstall and reinstall still did not do the trick. Frustrating and still a terrible app

Developer Response ,

Hi, Jao. We’re sorry to hear that you’ve been encountering problems with Meralco Mobile. Please try to clear the data & cache and restart your device. If the problem persists, feel free to send a message on our official Facebook page (facebook.com/meralco) or Twitter (twitter.com/meralco) for assistance. You can also settle bills through any of Meralco’s authorized payment partners. You may visit www.meralco.com.ph/paymentoptions for the full list. For security purposes, we do not accept nor disclose sensitive information. We will wait for your message on our official digital channels. Thank you!

jman20 ,

Meralco Payment method

Since the meralco app has added a payment partner facilitating transactions, I haven’t been able to pay for my bills using the app or website.
When I’m redirected to the payment page, a page pops up and says “your session has ended”.

Developer Response ,

Apologies for the inconvenience, jman20. This might be due to the latest update of our app. We suggest that you uninstall the app then download it again to ensure that all our new features are working properly. Please PM us thru our Facebook Page or email us at customercare@meralco.com.ph if the problem still persists so we can assist you further. Thanks and stay safe!

JoshL05 ,

useless app, could just be a web browser

useless. wrapping the web view into a container doesnt make it an app. I can just use a web browser for it.

Paymaya payment doesn’t support international card please support paypal, better yet apple pay

App Privacy

The developer, Manila Electric Company (MERALCO), indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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