MG iSMART AU & NZ 4+

Very amateurish interface (including poor translations to English, and spelling mistakes like “Please connect the charing cable”). Always timing out on first attempt trying to get car status. “Find my car” often shows the car in a National Park interstate. Doesn’t connect remotely to car at all if vehicle not started for a few days. Feedback section can’t recognize autocomplete so repeats/garbles text while you’re typing (But developers don’t respond to it anyway so probably doesn’t matter?). No Multi Factor Authentication. No concurrent login on another device. Setting battery charging limit doesn’t do anything. Allows scheduling charge but not rate (8A, 16A etc) so has to be done in-car… Did I really see somewhere MG want to charge a subscription fee for this? Lucky the the car is very good because the app is terrible..

Did someone get a year 9 Info Tech class to design this for coding practice? (No shade intended to clever yr9 tech hopefuls).
Lag-ey, inaccurate and just hard to get on with. Location tracker resulted in some difficult conversations with husband almost resulting in marriage counselling.
The charger stops randomly in the middle of charging and there is no notification to the user, which is a pain if one has to go on a long-ish trip in the morning only to realise, when you get in to go on said trip, that your battery won’t get you to the corner. More difficult conversations with employers.
Maps took several goes to sync.
Report a problem is glitchy and comes up with its own unique words.
Remote lock unlock has its own ideas about what it wants to do.
The car itself does what it says on the tin (and round town it’s a brilliant little mover), but the app has a good way to go before it becomes an asset to the vehicle. At the moment it’s like your appendix — you have it, it doesn’t seem to do anything, and no one knows why it’s there.

Brilliant car, useless app. Unless I am within 30 metres of my car, the app will not connect. And as for being in another suburb or state, even with full 5G coverage, forget it. The car could be stolen and I wouldn’t know until we get home!
I used to be able to adjust the amount of charge the battery will accept, however this stopped working on the app a few months ago.
The feedback section is pointless as well, when typing up a comment, my words are converted into pigeon English and when I am eventually able to submit a coherent message, no one responds so feedback obviously isn’t being read.
It is a shame because such a good car deserves an app that works, the current one should not be advertised as being available until it is fixed. All the features are great, they just don’t work with no connection to the car.