MuseScore: sheet music 4+

Great app but has show stoppers

I have been enjoying using this app but for one issue that makes it somewhat useless to me - in a score with lots of instrument parts the score is so tiny on the iPad that it is basically unreadable on a piano music rest, there is far too much score on the screen to be able to see individual notes and chords. If I pinch and zoom to enlarge a section to a useful size to actually see the manuscript it snaps straight back as soon as I lift a finger. In the end I have to do things the old way and print it on paper. If I am just concentrating on the piano part I cannot use the app as a music score for learning and sight reading, the app just is not configurable enough to act as an electronic music book for live playing.

This is the worst app I have ever used

For the past few days I have been fiddling with this app as I have not used it in a long time. All I have been trying to do is read sheet music that I paid and bought. Through further investigation it has refused me from making any alterations and after crashing on me multiple times I have given up. I have tried to use this app on my phone and computer as I originally starting using this app a few years on the computer when it was functional. As I have the computer program it does not allow me to use any compositions that I have bought or downloaded and when I try to do anything with it constantly refers me to the app on my mobile device. After further attempting to download the app on my phone, more problems begin to occur. After seeing the same issue as before of the constant buggyness and permanent redirecting to buy the subscription. I am then blocked out of using the transcript after using it to its full capability for 5 minutes. All I am trying to do is read a piece of sheet music that I paid for that I can not find anywhere else on the internet and for some reason has been so aggravating that I’m deleting the app.

Developer Response ,

Hello, thank you for your message. We’re so sorry that your experience did not match your expectations. We'd like to investigate the issue in detail.  Could you contact us at support@musescore.com, please?
Best regards,
MuseScore Support team

worst app ever, customer support team does not care about customers.

i would never recommend musescore to anyone. the “support” team clearly does not care about, let alone support its customers at all. they need to be fired immediately or undergo intensive training in being civilised towards customers. my friend, who is a single mother working 70 hour weeks, was taken advantage of by the musescore team as they attempted to gaslight her into believing she had no option but to surrender her hard earned money towards this useless app as she had not been able to cancel her subscription in time due to her working. now, her 3 children will starve for a week. thanks musescore! think of these poor, helpless, vulnerable children, who, because of the greedy, money-hungry, capitalist musescore will not be able to eat a single morsel for 7 long days. furthermore, these options that were provided were not in like with their own terms and conditions - do they believe that their customers are stupid? how offensive. i myself am a corporate lawyer with 49 years of experience and i will be taking musescore to court should i believe it is necessary. #F***CAPITALISM

Developer Response ,

Hello, thank you for bringing this to our attention. We’re sorry you had a negative experience and would like to resolve the issue. Please contact Musescore support at support@musescore.com with a copy of this reply.
I should add that if you were charged for the website subscription, your refund request will be processed in accordance with Musescore's Terms of Service. In case you got charged by Apple, you should directly send your refund request to Apple Support as all payments in AppStore are handled directly by Apple.
Regards, MuseScore Support team