My Singtel app 17+
Singtel Idea Factory Pte Ltd
Designed for iPhone
-
- Free
iPhone Screenshots
Description
My Singtel app connects you to a world of everyday conveniences with all you need in one place. Manage services, pay bills, shop deals and more — anytime, anywhere.
Usage
• Monitor your local mobile data usage, talktime and SMS
• Check your recontract eligibility date
• Keep track of your roaming data usage
Bills
• Pay your bills securely
• View and download up to 6 months of your bills
Shop
• Shop the latest products and deals
• Subscribe to a roaming plan that best suits your travel needs
• Choose from a variety of add-ons for data, talktime, music, video and more
• Charge Singtel Prepaid hi!Card and Singtel Dash top-ups to your bill
Rewards
• Enjoy free treats and exclusive deals monthly with Singtel Rewards
Message Us
• Chat with us in-app when you need help
Inbox
• Get updates on important system notices, promotions and rewards
More
• Find a Singtel Shop near you
• Save time by booking a Singtel Shop appointment
• Request a callback at your convenience
• Nominate your mobile lines to enjoy Singtel Circle perks
What’s New
Version 9.9.6
Manage your services all in one place with My Singtel App. In this release, we’ve made minor enhancements to improve your experience on the app.
Ratings and Reviews
Clumsy Uncustomer Focussed
So complex and inconsistently structured. Cancelling a data roaming plan after returning from overseas is difficult. Activating some plans is difficult and inconsistent: some you can choose the start and finish dates and others it automatically makes "today" the start date and you can't change it! So you can't enrol in a data plan in advance. Below average.
Nonfunctional system
Their app and system including their website got a lot of issues which does not focus on edge cases or negative scenarios and only focuses on the happy path. Dev seems to be not fixing bugs that have been their for a long time. Like you can’t access bills on webpage and even on app and does not forward the bills to your email. The only good thing is their customer service which is the one handling these pain points. There is too much to be improved.
Terrible
I received a huge bill after a short overseas trip as Singtel automatically turn on roaming (without the customer knowing)and you are required to go into the app to change. Terrible.
App Privacy
The developer, Singtel Idea Factory Pte Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Singtel Idea Factory Pte Ltd
- Size
- 78.4 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 13.4 or later.
- iPod touch
- Requires iOS 13.4 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 17+ Unrestricted Web Access
- Copyright
- © Singtel (CRN: 199201624D) All Rights Reserved
- Price
- Free