myPhonak 17+
Sonova AG
-
- Free
iPhone Screenshots
Description
One app to personalize your hearing experience and track health data
The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.*
The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble).
The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment)
Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***.
* Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices
** Available on Audéo Fit only
***Available on Audéo Fit , Lumity and Infinio devices
Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories.
Hearing aid compatibility:
myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity.
myPhonak can be used with:
Phonak Audéo™ I (Infinio)
Phonak CROS™ I (Infinio)
Phonak Sky™ L (Lumity)
Phonak Naída™ L (Lumity)
Phonak CROS™ L (Lumity)
Phonak Audéo Fit™ (Lumity)
Phonak Slim™ L (Lumity)
Phonak Audéo™ L (Lumity)
Phonak Audéo Life™ (Lumity)
Phonak CROS™ P (Paradise)
Phonak Audéo Fit™ (Paradise)
Phonak Audéo Life™ (Paradise)
Phonak Virto™ P-312 (Paradise)
Phonak Naída™ P (Paradise)
Phonak Audéo™ P (Paradise)
Phonak Audéo™ M (Marvel)
Phonak Bolero™ M (Marvel)
Phonak Virto™ M-312 (Marvel)
Phonak Naída™ M-SP (Marvel)
Phonak Naída™ Link M (Marvel)
Phonak Audéo™ B-Direct***
***Advanced Remote Control and Remote Support not available
Device compatibility:
iPhone 6s and newer running iOS Version 15.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required.
If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility
Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak.
IOS is a trademark of Cisco, Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.
Always seek the advice of a doctor in addition to using this app and before making any medical decisions.
The app is only available in countries where the compatible hearing instruments have received official approval for distribution.
myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.
What’s New
Version 6.9.1
General bugfixes and performance improvements
Thank you for using myPhonak!
Ratings and Reviews
Accessibility with Voiceover is exceptional
I am currently trialing my Phonak aids as a completely blind user, and for whom hearing is a primary sense.
I am so impressed with the app's commitment to accessibility. The ability to customise programs independently of sighted help is a big deal for me, and I am loving the straight-forward and easy to use interface.
The app team are to be commended for taking the time to build accessibility into their product. Sadly, the same cannot be said for other hearing aid manufacturers, where the ap is the weak link in an otherwise stella line up of products.
Developer Response ,
Thank you so much for taking the time to leave an excellent rating. We really appreciate! Regards, Sonova Support Team
New UI is a mess
Just updated the app and I cannot say that the new UI is an improvement. For some reason, the bottom 1/3 of the Home screen now shows some optional content about “Remote Support”.
The worst thing about this is that, when I want to adjust volume and the screen of my phone is somewhat dirty, I can’t get the volume slider to go up or down; instead, the whole screen scrolls up/down.
Just get rid of the bottom part, make it full screen with a larger volume control.
Profiles are no longer accessible via a drop down menu, but buttons at the top can be scrolled left<>right to select. In my opinion, the drop down menu was quick to see custom profiles and select one. The buttons are too big and need too much scrolling to quickly select one. Not sure if an actual human being performed some UX testing on this…
Developer Response ,
Thank you for your feedback, we'll pass your remarks on to our development team. We apologize for any inconvenience you might have experienced. For any help and support please contact our customer support at: https://product-support.phonak.com/s/contactsupport
Regards, Sonova Apps Team
Was a great App
I’ve had the app now for around 4 years appx At the beginning it was great up until about 6 months ago. I’m having to delete and reinstall the app almost daily as when I check my percentage of battery power it seems to freeze. I know sometimes after wearing my aids all day I should have a certain percentage and it’s never correct. It’s frustrating as apart from that the app has worked great. Unfortunately 3stars is all I can give it would have been 5 if this problem wasn’t happening.
Developer Response ,
We recommend you to follow the reset steps given in the below link and check if the battery percentage is correctly shown.
https://product-support.phonak.com/s/article/How-to-repair-connection-issues-with-the-myPhonak-app-on-iPhone?language=en_US
For further support, please contact us at: apps@sonova.com
Regards, Sonova Apps Team
App Privacy
The developer, Sonova AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Sonova AG
- Size
- 150.7 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- Location
- This app may use your location even when it isn't open, which can decrease battery life.
- Copyright
- © 2024 Sonova AG
- Price
- Free