Netflix 12+

The app all together is amazing!! I highly recommend to get a Netflix Subscription if you are bored and you like watching a wide variety of TV shows and Movies! Netflix has multiple Genres and it’s perfect for the whole family all ages!! But Netflix has a past known to discontinue Amazing and Fun Series. So don't get your hopes up for series because Some may be continued and some discontinued But yes I highly recommend Netflix it’s fun for all ages!! But Netflix has a 5 limit on Profiles and I think the limit should be a bit higher as I am a 13 year old child and my single mother has 9 children, 4 have moved out because they are 18+ but in her household she has still 5 of her kids living with her who are 18- she also has herself so she has 6 people living in her house but only 5 Netflix profiles so 2 of us share an account and 4 of us don’t so Netflix is you read this please add a bigger limit to profiles!! There are many families with more than 5 people under their house please add more profiles so other members can get a selection that suits there personality and preferred genre

Everything had been working very well for years. But then at the beginning of February 2024 I updated the app. Big mistake! Of course, the software designers have to mess around with things. Don’t they always, in a pathetic attempt to justify their existence? This time they took away the Downloads tab from the bottom of the screen, for reasons best known to them. But that was nothing compared to the disaster they created. All the downloads which I already had but which had expired, I was unable to renew them. Forever and ever I was presented with the error message "you have downloads on too many devices…" This had never happened before. Not only that, but I couldn’t download anything. After many calls to customer service I had to delete all those downloads and start all over again. That is the kind of outcome customrw are presented with when a company chooses to employ incompetent software designers. Hours wasted because of app upgrades that are worse than useless.

Netflix spends a fortune on programming. Well, it’s about time they made sure that any app upgrade is absolutely faultless before they present it to its overcharged customers.

If I could give this app zero stars I would. One is too many. The Prime Video app has always been much, much easier to use, and after this experience with the Netflix app I’ll probably delete my account.

I loved Netflix (yes, it’s past tense), the catalogue was superb until today where suddenly the only catalog I have access to is the global catalogue a.k.a Netflix produced shows / movies only. Been a loyal customer for the past 2 years or so, this is the first time I use their online chat feature to ask for help as none of the available stock standard FAQ / problems in their website really apply to my case.

First things first, I do have VPN and I understand that using VPN will cause Netflix to block the broader catalogue available in that region, I get it. The thing is I never used it whenever I watch Netflix. And by the way, the vpn is only available in my phone and laptop. There’s nothing in the router / smart tv. The thing that really puzzles me is that using my VPN, I was somehow able to access broader catalogue in my region.

Of course I brought all of those information to the live chat agent, the response however was stock standard and there was a point where I felt like talking to a bot. The agent was simply shifting the problem to the ISP. At the very least I would expect he/she to tell exactly what my problem or why my account is getting blocked from accessing the broader catalogue. I think a bit more care to the customer is appreciated. I need to think of changing my ISP, if it solves my problem, great, if it’s not then it’s a lose-lose to both ISP and Netflix.