Noom: Healthy Weight Loss Plan 12+

A new way of thinking about food

I highly recommend Noom. I’m 10 years post accident/multiple foot surgeries & lack of exercise & boredom l gradually gained a lot of weight. I’ve yo-yo’d trying to loose it myself & always put it back on.
Noom’s approach, has completely changed how l look at food & my lifestyle (& I’m a chef) yes there’s food logging/calorie counting, but in doing that I’ve changed my eating & cooking habits, I’m enjoying much healthier cuisine. It doesn’t restrict any food just the quantities you consume each day of different types. But more so it’s not just about food it’s everything in life that makes you healthy & fit. And because you have a coach & group to communicate with, they boost you to improve in all aspects of your life.
I have now started a non weight bearing workout, which I’m actually wanting to do 3 times a week - in 5 weeks (over lockdown in Melb) I’ve lost 4.5kg with them. And changed my thoughts to food so much that it’s carried over to work & I’m incorporating much healthier & still delicious menus for everyone l cook for.
Without doubt Noom has changed my approach to life & my overall happiness, even though still injured l can change the health of the rest of my body.

Lucy

As a general weight-loss program it has helped to some extent. But my experiences with customer support were absolutely appalling. Despite them giving very detailed (but inaccurate/inappropriate) replies in the chat function, the customer service provider timed out really really quickly and was removed from the chat before I even had time to screenshot the replies, let alone read them. Accidentally leaving the chat was really easy to do, and archives/transcripts of the chat conversations were not automatically recorded. When I complained about this, the instructions I was given to request a transcript asked me to select options that weren’t available.

I also found the quizzes really intolerable. Given that emotions and distorted thinking play a huge role in our eating habits, I found it really confronting to be asked questions about those distorted thoughts, and then be marked right or wrong. I understand that the purpose was to teach us facts to challenge thought distortions, but the way it’s done here did nothing to change my mind/alter my thinking, and just made me loose a lot of respect for the program. I’m not ever going to be engaged by a program that rewards me for providing answers that I don’t believe in, nor is that strategy going to be an effective tool for creating long-lasting cognitive change. Noom markets itself as being psychology-informed, so this is a massive disappointment.

Developer Response ,

We're so sorry that you've had a negative experience, Lucy, and we appreciate you sharing your experience with us. This is definitely not our goal, as our mission is to always help and empower our Noomers. We would love the opportunity to assist you further. May you reach out to us at ASreviews@noom.com?

Life Changing

I highly recommend this app and program to anyone feeling frustrated about an inability to lose weight and to keep it off. There is no secret ingredient or weird eating regime. This program is written and facilitated by psychologists who specialise in coaching people in a healthy lifestyle and assisting them to reach their weight loss goals. The best part is not having to give up foods that are treats, rather eating them only occasionally and learning to use them as rewards. Your program is tailored to individual situations and goals. You have a personal coach who is available for any queries or to guide you through challenges. Most importantly, participants learn why it is they overeat, learn about their relationship with food and how to change poor habits. Then once you reach your weight loss goal, you learn how to maintain your new weight. I have lost 10kg in three months and am very happy. I feel healthy, have more energy, and am confident that my new svelte me will stay this way! The cost of the program was a fabulous investment. I now continue to use the free version of the app to maintain my weight.
Thank you Noom ...and good luck to those people who are willing to give it a try!